Receptionist (m/w)

Gstaad Palace; Richmond; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A renowned luxury hotel is seeking a Receptionist for the Winter Season 2025/26 in Richmond, KwaZulu-Natal. The role involves daily operations support, guest care, and check-in/check-out procedures. Candidates should have hospitality experience and strong language skills. Join a dynamic team with competitive conditions and a focus on tradition and family.

Benefits

Employee discounts on hotel services

Support for training and internal courses

Qualifications

• Several years of similar experience in hospitality.
• Good knowledge of German, French, and English.
• Outgoing, well-groomed, and customer-focused.

Responsibilities

• Assist the team with daily operations.
• Check-in and check-out of guests.
• Invoice verification and guest care.

Skills

Customer Care

Language Skills

Team Collaboration

Education

Completed commercial or equivalent training

Job description

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Introduction

Gstaad Palace, with 90 rooms and suites, 5 restaurants, 2 bars, and a legendary nightclub, is an internationally renowned 5-star luxury hotel. Owned by the Scherz family, it is one of the last traditionally family-run grand hotels and a Swiss landmark.

We are looking for a Receptionist (m/w) starting around December 2025 or by arrangement, for a fixed-term position (Winter Season 2025/26).

Your Responsibilities

• Assist the team with daily operations
• Check-in and check-out of guests
• Guest care
• Invoice verification
• Daily closing procedures
• Restaurant billing
• Credit card controlling
• Adhere to and implement LQA standards

Your Profile

• Completed commercial or equivalent training, with several years of similar experience in hospitality
• An outgoing, well-groomed person who loves guest contact
• Team player
• Flexible, resilient, responsible, detail-oriented, and customer-focused
• Good knowledge of German, French, and English; additional languages are a plus

We Offer

• An exciting role in a two-season operation with varied working hours and rest periods aligned with hotel opening times
• Significant responsibilities within a dynamic team
• Competitive employment conditions, support for training and internal courses
• A mountain region that fulfills dreams in nature and sports
• A workplace that values tradition and family
• Varied, independent, and responsible tasks in an international environment
• Employee discounts on hotel services
• Long-term prospects within a successful company

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Transportation, Logistics, Supply Chain, and Storage

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