Receptionist - Frontline department

Brights; Wes-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A leading company in South Africa seeks a dedicated receptionist to handle general reception duties and provide excellent customer service. The ideal candidate will manage phone calls, maintain office supplies, and perform secretarial tasks, contributing to a high standard of service and professionalism in the workplace.

Qualifications

• Minimum 2 years experience in a reception role.
• Ability to handle pressure and communicate effectively at all levels.

Responsibilities

• Open switchboard and perform general receptionist duties.
• Answer telephones and direct calls appropriately.
• Maintain an inventory of office supplies and manage stationery distribution.

Skills

Problem solving skills

Attention to detail

Planning

Time management

Organizing skills

Communication skills

Computer skills

Education

Matric or equivalent with 120 credits

Job description

Purpose:The purpose of this job is to ensure that all general reception duties are achieved on a daily basis, by ensuring excellent internal and external customer service at the reception desk ensuring customer satisfaction resulting in the promotion of the business.

KEY RESPONSIBILITIES:

• Open switchboard and general receptionist duties
• Answering the telephone, direct all calls to the relevant person/department and taking messages
• Provide secretarial support
• Maintain an adequate inventory of office supplies
• Manage the distribution of stuff stationery
• Record all emailed transfers and stock orders in log book for branches and inter-branch
• Maintain a general filing system for all correspondence (emails, faxes, & quotes)
• Manage diesel cards
• Be aware of Managers and staff who are on lunch, leave, and sick leave and report on schedule sheet
• Manage coffee machine and hand out coffee machine coins to stuff
• Manage notice boards
• Resolve cash discount queries
• Check price changes and credit slips
• File shop account slips, stock adjustment & staff memo’s
• Type and print out A4 shelf talkers
• Participate in perpetual stock takes
• Perform any work-related tasks as delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• Brights Induction (service excellence)
• 2 Years minimum experience in a similar role
• Ability to handle pressure
• Problem solving skills
• Ability to communicate effectively (verbal & written) at all levels
• Planning, time management & organizing skills
• Excellent professional work standards
• Computer skills
• Decision making skills
• Willing to take on responsibility
• Attention to detail and high level of accuracy
• Professional and neat

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.