Receptionist / Front Office Administrator

JenRecruitment; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading recruitment agency in Cape Town seeks a Receptionist / Front Office Administrator to provide professional front office support. The ideal candidate will be bilingual in English and Afrikaans, organized, and possess excellent interpersonal skills. Responsibilities include reception desk management, general office administration, and client onboarding. This role offers a salary between R20 000 and R25 000 per month.

Qualifications

• Previous experience as a receptionist and front office administrator is essential.
• Capable of operating a professional switchboard and managing client interactions.

Responsibilities

• Provide support to the management team.
• Handle reception desk management and client onboarding processes.
• Assist with office administration tasks and ensure compliance with policies.

Skills

Fluent in English and Afrikaans

Well-presented and friendly

Good with people

Organized

Computer literate

Common sense

Willing to learn

Integrity

Willing to go the extra mile

Work well in a team

Good values

Job description

Receptionist / Front Office Administrator –Cape Town.

Our client based in the Northern suburbs is looking to hire a professional front office administrator and receptionist.

The ideal candidate should be available within a twee week period due to the importance of this role within their business.

Salary: R20 000 – R25 000 per month.

Requirements:

• Fluent in English and Afrikaans (non-negotiable)
• Well-presented and friendly.
• Must be good with people.
• Organized.
• Must have previous experience in reception and front office administrator
• Computer literate – word, excel, be able to understand systems so that they can work on our programs.
• Common sense
• Willing to learn
• Integrity
• Willing to go the extra mile
• Work well in a team
• Good values

Duties and Responsibilities:

General Duties:

• Provide comprehensive support to the management team
• Assist with the implementation of quality standards, policies, and procedures
• Promote a positive, productive, and professional work environment

Reception Desk Management, including:

• Operating a professional switchboard and handling calls efficiently
• Welcoming and assisting clients in a professional manner
• Performing general secretarial support duties
• Managing day-to-day office administration tasks
• Coordinating and maintaining directors’ diaries and schedules

Office Administration, including:

• Coordinating and arranging company functions and events
• Managing travel bookings and overnight accommodation arrangements
• Assisting with training registers and maintaining FASSET records for the office
• Supporting proper filing systems and electronic server file management
• Maintaining SAICA/IRBA CPD registers for directors
• Providing support with FIC compliance requirements
• Assisting with accounts receivable processes
• Managing petty cash and office grocery supplies
• Driving improvements in general internal administration processes
• Taking minutes of key meetings, including management meetings
• Monitoring and ensuring staff compliance with office policies

Client Administration, including:

• Managing client onboarding and offboarding processes
• Ensuring compliance with FIC requirements
• Updating and maintaining accurate client records and details
• Performing related administrative tasks as required