Receptionist/Front of House Administrator

The Super Staffers; Sandton, Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

An established industry player in the wedding boutique sector is seeking a dynamic Receptionist/Front of House Administrator to join their vibrant team. This role is pivotal in creating a welcoming atmosphere for clients, ensuring exceptional customer service, and managing administrative tasks effectively. You will be the first point of contact, showcasing a keen eye for detail and a passion for the bridal industry. Join a team dedicated to curating unforgettable experiences for brides-to-be and enjoy a collaborative environment where your contributions truly matter. If you thrive in a fast-paced setting and love interacting with people, this opportunity is perfect for you.

Qualifications

• Prior experience in a receptionist or front desk role preferred.
• Outstanding interpersonal and communication skills are essential.

Responsibilities

• Serve as the first point of contact for clients, providing exceptional customer service.
• Manage appointment scheduling and maintain the studio calendar.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Education

High School Diploma

Experience in Receptionist Role

Background in Fashion

Tools

Basic Computer Programs

Office Equipment

Job description

Job Title: Receptionist/Front of House Administrator
Location: Sandton, Johannesburg
Desired Start Date: 1st June 2024
Salary: Between 8-10K Per Month depending on experience

Company Overview:
Our client is a prominent wedding boutique with branches in Cape Town and Johannesburg, dedicated to curating unforgettable experiences for their clients. They showcase a stunning array of wedding gowns, accessories, and services tailored to meet the dreams of every bride-to-be. With a focus on excellence and attention to detail, they are seeking a dynamic Receptionist/Front of House (FOH) Administrator to join their team.

Responsibilities:

• Front Desk Management: Serve as the first point of contact for clients, warmly welcoming them to the studio and providing exceptional customer service.
• Administrative Support: Handle incoming calls, emails, and inquiries with professionalism and efficiency. Manage appointment scheduling and maintain the studio calendar.
• Client Relationship Management: Build strong relationships with clients, understanding their needs and preferences to ensure a personalized experience.
• Assist with Sales: Support the sales team by guiding clients through the boutique, showcasing our products, and assisting with fittings and consultations.
• Studio Maintenance: Ensure the reception area and studio space are clean, organized, and well-presented at all times.
• Inventory Management: Assist with inventory control, including receiving shipments, updating product records, and conducting stock checks.
• Collaboration: Work closely with colleagues across various departments to ensure seamless operations and exceptional client experiences.

Requirements:

• Prior experience in a receptionist or front desk role preferred.
• A background in fashion is advantageous, with a keen eye for bridal trends and styles.
• Outstanding interpersonal and communication skills, with a genuine passion for providing exceptional customer service.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Comfortable using basic computer programs and office equipment.
• A positive attitude and willingness to collaborate with colleagues to achieve common goals.
• Maintain a polished and professional appearance at all times, representing the studio with professionalism and integrity.