Receptionist - Ferndale

Planet Fitness; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading fitness company is seeking a Receptionist to provide exceptional customer service at their Johannesburg facility. This role involves greeting members, answering telephones, and managing reception duties. Ideal candidates should have a friendly demeanor, display high energy, and possess basic PC literacy.

Qualifications

• Previous experience within a front desk or welcome desk position is an added advantage.
• Display friendly and efficient qualities.
• Flexibility in hours/shift is essential.

Responsibilities

• Responsible for greeting members and delivering exceptional customer service assistance.
• Answering telephones and efficiently resolving queries.
• Ensure reception is effectively controlled.

Skills

Customer service driven

Communication skills

Basic PC literacy

Friendly and efficient

High energy levels

Job description

Purpose of the Job

• Responsible for greeting members and delivering exceptional customer service assistance.
  
  

Key Performance Areas Include

• Answering telephones
• Customer service driven
• Efficiently assisting & resolving queries
• Greeting & accessing members
• Provide members with a positive first impression
• Responsible for ensuring reception effectively & efficiently controlled
• Superior communication skills
  
  

Experience And Competencies Required

• Basic PC literacy
• Display friendly and efficient qualities that reflect the Planet Fitness way
• Flexi hours / shift
• Possess high level energy levels
• Previous experience within a front desk or welcome desk position is an added advantage
• Have reliable transport
  
  

CV's can be sent directly to [e-mail]

• Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.