Receptionist - EC Amathole Branch

Small Enterprise Development Agency_gov; Oos-Kaap; On-site; ZAR 145,000 - 172,000; Full time

Job summary

A leading government agency in South Africa is seeking a Receptionist to provide essential reception services and maintain a professional environment. The role involves managing switchboard operations, handling inquiries, and coordinating schedules. Ideal candidates should have a Matric and relevant experience, with strong communication and problem-solving skills. This is a 12-month contract position based in the Eastern Cape.

Qualifications

• 1-2 years relevant work experience.

Responsibilities

• Provide reception services and maintain the reception area.
• Screen incoming calls and transfer to relevant staff.
• Control inventory relevant to the reception area.

Skills

Communication

Problem-Solving

Team Work

Education

Matric (NQF Level 4)

Office Administration Certificate

Job description

JOB PROFILE

DURATION: Twelve (12) Months Contract

REPORTING TO: Branch Manager

JOB GRADE: B2 Minimum Midpoint

TOTAL CTC: R145 737 - R171 456

NO. OF INCUMBENTS: 1

LOCATION: Eastern Cape: Amathole Branch

MAIN PURPOSE OF THE JOB

To provide reception services, welcome visitors/clients, and maintain the reception area in a professional manner.

KEY PERFORMANCE AREAS

1. Provide switchboard services by screening incoming calls and transferring to relevant staff in Branch Office.
2. Provide reception, administrative services, and handle face-to-face enquiries from visitors.
3. Control inventory relevant to reception area and ensure the reception area is maintained in a presentable state at all times.
4. Plan and coordinate practitioners’ diaries.

REQUIRED MINIMUM QUALIFICATIONS

• Matric (NQF Level 4)
• Office Administration Certificate (added advantage)

REQUIRED WORK EXPERIENCE

• 1-2 years relevant work experience

ADDITIONAL KNOWLEDGE

• Knowledge of switchboard system
• Knowledge of Seda products, services, and Seda’s role within the SMME Sector

CRITICAL COMPETENCIES

• Advisory Service
• Communication
• Stakeholder Engagement
• Analytical Skills
• Business Acumen
• Problem-Solving & Decision-Making
• Planning & Organising
• Monitoring & Evaluation
• Performance Driven
• Team Work
• Adaptability & Flexibility
• Policy Adherence
• Negotiation
• Basic Computer Skills
• Office Management

NOTE

It is the organisation’s intention to promote equity and representativity in terms of race, gender, and people living with disabilities, as per the set numerical targets contained in the organisational Employment Equity Plan (EE Plan). To ensure compliance and successful implementation of the EE Plan, all applicants should indicate their race, gender, and disability status in their CV. African males are encouraged to apply for this position.

The appointment of candidates is subject to verification of all credentials (employment history, educational, financial, criminal, and other necessary checks). Only shortlisted candidates will be contacted. If you do not hear from us within three months of submitting your application, please consider it unsuccessful. Proposed offers will be made from the minimum to the midpoint as advertised.

APPLICATION DETAILS

To apply, send your CV to [e-mail]. Please state the position you are applying for in the subject line.

Closing Date: 05 November 2020