Receptionist - EC_

Small Enterprise Development Agency_gov; Oos-Kaap; On-site; ZAR 154,000 - 182,000; Full time

Job summary

A government agency in the Eastern Cape is seeking a Receptionist. The role entails providing reception services, handling inquiries, and maintaining the reception area. Candidates should have Matric and relevant experience. This position aims to promote equity and representivity as per the organization's Employment Equity Plan.

Qualifications

• 1-2 years relevant work experience
• Knowledge of switchboard system
• Knowledge of Seda products and services

Responsibilities

• Provide reception and administrative services.
• Handle face-to-face inquiries from visitors.
• Control inventory relevant to the reception area.

Skills

Communication

Stakeholder Engagement

Problem-Solving & Decision-Making

Basic Computer Skills

Education

Matric (NQF level 4)

Office Administration Certificate

Job description

JOB PROFILE

JOB GRADE B2 Minimum Midpoint

TOTAL CTC R154 580 R181 859

NO. OF INCUMBENTS 1

LOCATION Eastern Cape: Amathole Branch

MAIN PURPOSE OF THE

JOB

To provide reception services, welcome visitors and maintain the

reception area in a professional manner

KEY PERFORMANCE

AREAS

❖ Provide switch board services by screening incoming calls and

transferring to relevant staff in Provincial Office

❖ Provide reception and administrative services

❖ Handling face-to-face enquiries from visitors

❖ Control inventory relevant to reception area and ensure the

reception area is maintained in a presentable state at all times

❖ Plan and coordinate support personnel diaries.

❖ Coordinate provincial office fleet.

REQUIRED MINIMUM

EDUCATION

❖ Matric (NQF level 4)

❖ Office Administration Certificate as added advantage

REQUIRED WORK

EXPERIENCE

❖ 1-2 year’s relevant work experience

❖ Knowledge of switchboard system

❖ Knowledge of Seda products and services and Seda’s role

within the SMME Sector

CRITICAL COMPETENCIES

❖ Advisory Service

❖ Communication

❖ Stakeholder Engagement

❖ Analytical

❖ Business Acumen

❖ Problem-Solving & Decision-Making

❖ Planning & Organising

❖ Monitoring & Evaluation

❖ Performance Driven

❖ Team Work

❖ Adaptability & Flexibility

❖ Policy Adherence

❖ Negotiation

❖ Basic Computer Skills

❖ Office Management

NB: It is the organisation’s intention to promote equity and representivity in terms of race,

gender and people living with disability as per the set numerical targets contained in the

organizational Employment Equity Plan (EE Plan). To ensure compliance and successful

implementation of the EE Plan, all applicants should indicate their race, gender and

disability status in their curriculum vitae (CV). Previously Disadvantaged Individuals are

encouraged to APPLY.

The appointment of candidates is subject to the verification of all their credentials

(employment history, educational, financial, criminal and any other checks as may be

necessary). Please note that only shortlisted candidates will be contacted, and if you have

not heard from us within three months of submitting your application, please consider it

unsuccessful. Proposed offers will be made from Minimum to Midpoint as advertised.

To apply, please send your CV to [e-mail]

Please state the position you are applying for in the subject line.

Closing Date: 13 September 2022

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