Receptionist and Front Office Administrator.

JenRecruitment PTY Ltd; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A recruitment agency in Cape Town is seeking a professional Front Office Administrator and Receptionist. The ideal candidate must be fluent in English and Afrikaans, possess excellent interpersonal skills, and have previous reception experience. This role involves providing support to management, managing reception tasks, and overseeing various office administration responsibilities. Strong organizational abilities and integrity are essential. Applications are welcomed from all qualified candidates.

Qualifications

• Previous experience in reception and office administration.
• Ability to operate a professional switchboard.
• Experience in managing day-to-day office administration tasks.

Responsibilities

• Provide comprehensive support to the management team.
• Assist with implementing quality standards and policies.
• Promote a positive and professional work environment.
• Manage client onboarding and offboarding processes.

Skills

Fluent in English and Afrikaans

Friendly demeanor

Good interpersonal skills

Organizational skills

Computer literacy (Word, Excel)

Common sense

Willingness to learn

Integrity

Teamwork

Good values

Job description

Our client based in the Northern suburbs is looking to hire a professional front office administrator and receptionist. The ideal candidate should be available within a two week period due to the importance of this role within their business.

Requirements:

• Fluent in English and Afrikaans (non-negotiable)
• Well-presented and friendly.
• Must be good with people.
• Organized.
• Must have previous experience in reception and front office administrator
• Computer literate – word, excel, be able to understand systems so that they can work on our programs.
• Common sense
• Willing to learn
• Integrity
• Willing to go the extra mile
• Work well in a team
• Good values

General Duties:

• Provide comprehensive support to the management team
• Assist with the implementation of quality standards, policies, and procedures
• Promote a positive, productive, and professional work environment

Reception Desk Management, including:

• Operating a professional switchboard and handling calls efficiently
• Welcoming and assisting clients in a professional manner
• Performing general secretarial support duties
• Managing day-to-day office administration tasks
• Coordinating and maintaining directors’ diaries and schedules

Office Administration, including:

• Coordinating and arranging company functions and events
• Managing travel bookings and overnight accommodation arrangements
• Assisting with training registers and maintaining FASSET records for the office
• Supporting proper filing systems and electronic server file management
• Maintaining SAICA/IRBA CPD registers for directors
• Providing support with FIC compliance requirements
• Assisting with accounts receivable processes
• Managing petty cash and office grocery supplies
• Driving improvements in general internal administration processes
• Taking minutes of key meetings, including management meetings
• Monitoring and ensuring staff compliance with office policies

Client Administration, including:

• Managing client onboarding and offboarding processes
• Ensuring compliance with FIC requirements
• Updating and maintaining accurate client records and details
• Performing related administrative tasks as required

We are an equal opportunities employer and welcome applications from all qualified candidates.