Receptionist / Administrator

FAW Trucks Southern Africa; Brakpan; On-site; ZAR 50,000 - 200,000; Full time

Job summary

An automobile dealership in Brakpan is seeking a Receptionist to manage customer interactions and administrative tasks. The ideal candidate should have a Matric certificate, at least 3 years of relevant experience, and proficiency in Microsoft Office. You will be responsible for maintaining the dealership's professionalism and assisting the sales team. A Code 8 licence is required.

Qualifications

• Minimum 3 years’ experience in a similar role.
• Efficient in Evolve System.
• Excellent in Microsoft Office.
• Must have a Code 8 licence.

Responsibilities

• Handle general receptionist duties and direct customers.
• Complete daily activity reports and submit to Dealer Principal.
• Assist Sales Manager with CRM duties.
• Take minutes of sales meetings when needed.
• Ensure the dealership is kept clean and respectable.
• Liaise with marketing for necessary materials.

Skills

Organizational skills

Customer service

Proficiency in Microsoft Office

Education

Matric or higher

Tools

Evolve System

Job description

Location: Isando

Specifications

• General receptionist duties, making a good first impression and directing customers to relevant department or staff member.
• Complete all activity reports and submit to Dealer principal daily.
• Completing and submitting all other documentation, report and administrative tasks as required by Sales manager and Dealer Principal.
• Assisting sales Manager and Deal Principal with CRM duties and spot check.
• Taking and keeping minutes of sales meetings when required.
• Ensure that contract cleaner always keeps dealership in a clean and respectable manner.
• Ensure all creditors and debtors invoices balance and submitted to branch accountant timeously.
• Liaise with marketing department to arrange necessary marketing materials, customer gifts and warranty booklets.
• Issue sales staff with customer gifts as requested and keep accurate control of gifts in stock.
• Order necessary stationary and other materials required for dealer.
  
  

Requirements

• Matric or higher
• Min 3 years’ experience in similar role
• Efficient in Evolve System
• Excellent in Microsoft office.
• Code 8 licence