Receptionist / Administration Clerk

Receptionist / Administration Clerk required in Stellenbosch.

Our client in Stellenbosch is looking for a Receptionist / Administration clerk. The Administration Clerk is responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner, that customer orders are accurately processed, and other general admin tasks are done.

Requirements:

• High School Diploma. Computer Training in MS Word, MS Excel, and MS Outlook.
• 1 year of experience (paid or volunteer) performing duties related to office or clerical support.

Duties and Responsibilities:

• Provide office support services in order to ensure efficiency and effectiveness within the office:
  • In the absence of the Client Services Administrator, receive, direct and relay telephone messages and fax messages.
  • Maintain general filing system for customer sales and file certain correspondence.
  • Assist in the planning and preparation of meetings.
  • Maintain an adequate inventory of office supplies.
  • Respond to public inquiries and refer them to appropriate staff.
  • Provide word-processing and secretarial support.
• Perform clerical duties in order to ensure customer satisfaction:
  • Maintain a current and accurate filing system for customer data base and orders.
  • Process and invoice customer orders.
  • Monitor the use of certain supplies and equipment.
  • Coordinate the repair and maintenance of office equipment.
• Performs receptionist and admin functions:
  • When required, answer incoming calls and handle caller’s inquiries whenever possible professionally.
  • Re-direct calls as appropriate and take adequate messages when required.
  • Greet, assist and/or direct clients and visitors.
  • Support management, representatives, trainers and other staff.
  • Perform accounting and general administration as instructed by the GM.
• Support the Director and other staff:
  • Assist the management and other staff as requested.
  • Provide administrative services for management.