Receptionist (3-Month Contract)

Hyperclear Technologies; Milnerton; On-site; ZAR 50,000 - 200,000; Full time

Job summary

Hyperclear Technologies is seeking a Receptionist on a 3-month contract located in Century City, Cape Town. The role involves managing incoming calls, maintaining a professional reception area, and supporting administration tasks. Ideal candidates should have prior experience in office management, excellent organizational skills, and proficiency in MS Office. Join a dynamic environment and contribute to a tech-driven company focused on innovation.

Qualifications

• Minimum 2–5 years' experience in a similar receptionist role.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.

Responsibilities

• Manage the reception area and ensure it is professional and welcoming.
• Handle incoming calls and direct them appropriately.
• Coordinate meeting rooms and maintain office supplies.

Skills

Communication Skills

Organizational Skills

Time Management

Proactive

Detail-Oriented

Service-Oriented Mindset

Education

Relevant certificate or tertiary qualification

Tools

MS Office Suite

Job description

JOB TITLE:

Receptionist (3-Month Contract)

LOCATION:

Century City (Cape Town)

ABOUT HYPERCLEAR TECHNOLOGIES:

Hyperclear Technologies is a division of Hyperclear Global Investments, a technology investment holding company headquartered in Mauritius with regional offices in South Africa, Uruguay, and the United Kingdom.

At Hyperclear Technologies, our portfolio of industry-leading technology companies provides clients with a complementary suite of products and services to increase performance through optimization. We operate at the forefront of innovation, offering solutions that span cyber security, cloud infrastructure, business intelligence, robotic and business process automation, credit analytics, and more.

Why Join Us?

Joining Hyperclear Technologies gives you the unique opportunity to work across a range of exciting and diverse brands in the technology space, including:

• Cyberlogic: A managed solutions provider specializing in cyber security, cloud, infrastructure, and business intelligence.
• Flokzu: A no-code business process management platform that allows users to automate complex business processes with a simple drag-and-drop interface, serving customers in 70 countries worldwide.
• Cogent: A leader in robotic process automation and the only Blue Prism partner in the EMEA region.
• Principa: A consulting and analytics business with innovative financial services products designed to foster financial inclusion and access to credit in emerging markets through custom-built decisioning technology.
• Kaleidoscope: A boutique organisational design consultancy that equips companies to tackle the challenges of the modern workplace, focusing on new ways of working in a digital era.

Hyperclear Technologies provides a dynamic, forward-thinking environment where you can broaden your horizons and engage with cutting-edge technologies and leading industry thinkers. Our team members are integral to enabling our vision of unlocking human potential through technology, making a tangible impact on businesses and communities worldwide.

By joining Hyperclear Technologies, you are not just joining a company; you are becoming a key player in a growing stable of brands dedicated to innovation, excellence, and making a difference.

Explore the possibilities with us and help drive the future of technology.

PURPOSE OF POSITION:

The purpose of this role is to serve as the first point of contact for the company by professionally managing a high volume of incoming calls, ensuring they are answered promptly, routed correctly, and followed up as needed. In addition to handling the switchboard, the role is responsible for creating a welcoming and organized front-of-house experience, coordinating meeting rooms, office supplies, and deliveries, and overseeing the cleaning staff to maintain tidy and professional shared spaces. The position also supports day-to-day administration and ensures effective communication across the business.

KEY RESPONSIBILITIES:

Front of House:

• Manage the reception area and keep it consistently manned, neat and tidy.
• Uphold professional greeting of clients and visitors, to the highest standards.
• Receive guests warmly, offer refreshments and check that relevant people are informed of the guests arrival.
• Daily check the company calendar and which boardrooms are booked and ensure the rooms are setup for the meetings, and check that they are always neat, tidy and equipped before and after meetings.
• Answer the Group reception calls and route as necessary, relay all messages and conduct follows ups where necessary.
• Maintain the offices, spaces, and rooms to be always neat and tidy.

Orders and Deliveries:

• Keep stock and timeously order kitchen and office supplies as needed.
• Receive orders at reception and communicate these to relevant people.
• Coordinate courier requirements by managing internal requests and scheduling deliveries to ensure timely and efficient transport of packages.

Supervision of Cleaning Staff:

• Direct cleaning staff with clear responsibilities, ensuring daily tasks are completed effectively.
• Guide and train cleaning staff where necessary.
• Submit any leave on behalf of the cleaning staff on the leave booking system.
• Organize substitutes when cleaning staff are on leave for longer than 3 days.

General Administration:

• Maintain filing and upkeep of documentation as required.

KEY REQUIREMENTS:

Education/Qualifications:

• Relevant certificate or tertiary qualification.

Experience:

• Minimum 2–5 years’ experience in a similar receptionist, switchboard operator, or front-of-office role.
• Excellent Communication Skills (Written and Verbal).
• Intermediate experience in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills.

BEHAVIOURAL AND TECHNICAL COMPETENCIES / SKILLS:

Behavioral Competencies / Skills:

• Professional and Approachable: Maintains a calm, courteous, and welcoming manner toward visitors and colleagues at all times.
• Dependable and Punctual: Demonstrates reliability and consistency in attendance and performance.
• Self-Motivated and Proactive: Takes initiative and ownership of responsibilities without needing constant direction.
• Team Player with Independent Drive: Collaborates effectively with others while being capable of managing responsibilities autonomously.
• Detail-Oriented and Organized: Maintains a high standard of organization, tidiness, and accuracy in all tasks.
• Service-Oriented Mindset: Genuinely focused on delivering a high-quality client and visitor experience.

Technical Competencies / Skills:

• Reception & Front-of-House Management: Proficient in managing a reception area, greeting visitors professionally, coordinating meeting room bookings, and maintaining a welcoming and organized environment.
• Orders, Stock & Deliveries: Experienced in inventory control, placing and tracking office/kitchen supply orders, and coordinating courier collections and deliveries.
• Cleaning Staff Coordination: Skilled in supervising, guiding, and coordinating cleaning staff schedules and responsibilities to ensure cleanliness and hygiene standards are consistently met.
• General Administration: Competent in filing, document management, and handling day-to-day administrative tasks.
• Technology Proficiency: Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and capable of using calendars, booking systems, and email communication effectively.
• Communication & Coordination: Strong verbal and written communication skills; effective at following up, routing messages, and liaising between internal teams and visitors.
• Organization & Time Management: Demonstrated ability to prioritize tasks, manage time efficiently.