Receptionist

South African Bank Note Company; Gauteng; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading company is seeking a Receptionist to manage the switchboard and reception area while providing administrative support to the Protective Services Department. The role involves greeting visitors, managing calls, and assisting with internal communications. Candidates should have a Grade 12 and a Certificate in Administration, along with relevant experience. This position offers an opportunity to contribute to a dynamic environment focused on safety and communication.

Qualifications

• 2-3 years relevant experience.

Responsibilities

• Manage switchboard and reception area.
• Receive and transfer telephone calls.
• Greet visitors and direct them appropriately.
• Assist with internal communications and newsletters.

Skills

Adhering to Principles and Values

Applying Expertise and Technology

Delivering Results and Meeting Customer Expectations

Coping with Pressures and Setbacks

Planning and Organising

Following Instructions and Procedures

Education

Grade 12

Certificate in Administration

Job description

Purpose:

To manage the switchboard and reception area and provide administrative support to the Protective Services Department.

Main Responsibilities (not limited to):

1. Receives and transfers telephone calls and takes messages when necessary.
2. Makes official outgoing telephone calls when requested.
3. Greets visitors and directs them to the correct person.
4. Arranges refreshments for visitors and ensures general housekeeping of the reception area.
5. Manages safety equipment process for visitors and ensures visitors are inducted on SHE.
6. Sets up and maintains a visitors procedure, liaising with security to ensure part ones are submitted and that no money, cell phones, or cameras are allowed on site.
7. Ensures loading of information onto the intranet.
8. Serves as intranet champion and assists employees with intranet queries.
9. Attends to Communications Unit e-mails promptly.
10. Assists with posting internal communications around the factory.
11. Helps administer general notices and corporate information.
12. Maintains the suggestion box and follows up on suggestions received to ensure feedback.
13. Maintains a register of visitors to the CRC and their purpose.
14. Keeps an up-to-date record of books in the library of the Communication Centre.
15. Establishes and maintains a Hall of Fame as part of the Celebration Platform Initiative.
16. Assists with conducting and capturing internal surveys.
17. Assists with the compilation of the company’s official newsletter.
18. Manages subscriptions and publications for the company.
19. Creates, maintains, and records all company notices for approval and dissemination.

Qualifications and Experience:

• Grade 12
• Certificate in Administration
• 2-3 years relevant experience

Knowledge and Skills:

• Adhering to Principles and Values
• Applying Expertise and Technology
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks
• Planning and Organising
• Following Instructions and Procedures

Internal applicants should apply via the SABN careers portal on the intranet with detailed CVs and copies of qualifications. External applicants should apply on Careers24 with all required documents. Applications missing supporting documents will not be considered.

The personal information collected for recruitment will be used solely for that purpose, in accordance with the South African Reserve Bank Privacy Notice. The SABN is committed to diversity and employment equity. Preference may be given to candidates from underrepresented groups. Applications after the deadline or not meeting minimum requirements will not be considered. Only shortlisted applicants will be contacted.

If you do not hear within 10 working days after the closing date, consider your application unsuccessful. SABN reserves the right not to fill the position and may require candidates to undergo assessments and security clearance as per the National Key Point Act.