Receptionist

Fraser Alexander; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company is seeking a Receptionist to manage the switchboard, greet visitors, and ensure office security at their Head Office. The role includes supporting health and safety initiatives, managing meeting room logistics, and providing administrative support as needed. Ideal candidates will possess strong customer service skills and previous experience in reception or administration.

Qualifications

• Excellent verbal and written communication skills.
• Ability to manage multiple calls and tasks efficiently.
• Experience in a reception or administrative role is preferred.

Responsibilities

• Manage switchboard and answer calls within quality standards.
• Greet and assist visitors, maintaining office security.
• Oversee meeting room arrangements and handle incoming deliveries.

Skills

Customer Service

Communication

Organization

Attention to Detail

Job description

This role is responsible for welcoming visitors both in person and over the telephone, by providing courteous greetings, referring queries, and maintaining security by following procedures. Furthermore, the position plays an important role in health and safety at our Head Office.

Responsibilities

1. Manage Switchboard

• Answer incoming telephone calls promptly and within quality standards.
• Determine the purpose of callers and forward calls to appropriate staff/department.
• Take and deliver accurate messages.

Manage Reception

• Greet, welcome, direct, and announce visitors appropriately to staff.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook and issue visitor badges where applicable).

Manage Deliveries

• Handle incoming and outgoing deliveries.

Manage Meeting Rooms

• Oversee meeting room arrangements, including technical requirements.

SHEQ

• Assist head office SHEQ team with health and safety-related administration.
• Support first aid and fire marshal duties.

Perform Ad Hoc Duties

• Provide administrative support as needed.
• Assist with special projects as required.

Booking Venues

• Assist in booking venues for events and meetings.
• Conduct site inspections at selected venues.
• Coordinate events and meetings with venues.

Office Operations

• Oversee office supplies, maintain office equipment, and ensure a clean, functional workspace.