Receptionist

PSS Recruitment; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading financial services firm in Cape Town seeks an experienced Receptionist for a 6-month fixed-term contract, with potential for permanent employment. Responsibilities include managing front-line operations, switchboard duties, and office administration. Ideal candidates will have 3-5 years of relevant experience in a busy corporate environment, excellent communication skills, and the ability to work under pressure.

Qualifications

• 3-5 years reception and switchboard experience required.
• Ability to work under pressure in a high-volume environment.
• Clear and distinct telephone manner essential.

Responsibilities

• Welcome visitors and manage all front-line support.
• Operate a busy switchboard and relay messages.
• Coordinate facility bookings and manage mail deliveries.

Skills

Excellent verbal communication

Attention to detail

Customer service orientation

Organizational skills

Education

Matric

Intermediate to advanced Computer literacy MS Office

Job description

Receptionist (6 months fixed term contract with possibility to go perm)

Excellent opportunity for experienced Cape Town-based Receptionist with highly reputable financial services firm! Immediate availabiltiy highly advantageous. Corporate Reception experience/background with managing a busy switchboard preferred.

About the job:
This role is responsible for all front-line support for the head office, and includes handling of all reception, switchboard, and boardroom bookings to ensure that the front-line operations can run smoothly and efficiently, with a strong client services emphasis. Role is ideally suited to applicants with previous switchboard and reception experience, with a minimum of 3-5 years' experience in a similar role.

Key responsibilities include:

• Reception: welcome of visitors, announcing, ensuring refreshments on arrival
• Operation of busy switchboard: receiving of all incoming call, relaying of messages
• Co-ordination of facility bookings (including meeting rooms company vehicle and presentation equipment, etc.)
• Co-ordination of incoming and outgoing mail and deliveries: receipt and safekeeping of registered mail, and control of internal receipt of same
• Courier: co-ordinate all courier items to be sent, complete online requests and liaise with supplier
• High volume general office administration, which is varied, and deadline driven

Key requirements for applicants:

• Previous experience in similar function & operating a busy switchboard console a requirement, with proven track record (3-5 years)
• Matric and Intermediate to advanced Computer literacy MS Office suite a requirement (specifically Outlook, Excel & Teams)
• Excellent verbal communication skills, clear and distinct telephone manner
• High degree of accuracy, attention to detail and ability to work under pressure in a high-volume environment
• Customer services orientation and professional manner a necessity
• Ability to work independently, and as part of the team & excellent organisational skills a requirement

Please note: only shortlisted candidates will be contacted.

Desired Skills:

• 3-5 years reception and switchboard experience