Reception & Sales Administrator

Findojobs South Africa; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A growing B2B business is seeking a well-organised Reception & Sales Administrator to manage communication and support the sales team in Johannesburg. This position involves both administrative duties and customer interaction. Ideal candidates should have 5+ years of relevant experience, strong organizational skills, and proficiency in Microsoft Office. The role offers a competitive salary and a collaborative work environment.

Benefits

Dynamic role with variety and autonomy

Supportive team environment

Opportunity for growth

Qualifications

• Minimum 5 years experience in a similar reception/admin/sales support role.
• Excellent telephone manner and communication skills (verbal & written).
• Strong organizational skills with attention to detail and follow-through.

Responsibilities

• Answer incoming calls and emails promptly and professionally.
• Prepare and issue quotes, sales orders, and pro forma invoices.
• Communicate with suppliers to obtain pricing and product availability.
• Monitor and maintain front office presentation and organisation.

Skills

Communication skills

Organizational skills

Proficient in Microsoft Office

Customer-centric attitude

Tools

CRM systems

Job description

The Company: Avansa Business Technologies
Role Name: Reception & Sales Administrator
Location: Bruma, Johannesburg|Full-time|On-site
Reports to: General Manager
Performance Bonus: R1000
Commission: 0.5% Security Sales

Role summary:
We are seeking a well-organised, experienced Reception & Sales Administrator to be the face and voice of our business. This role plays a key part in maintaining professional, efficient communication across our customer, supplier, and courier network while supporting our Security sales team with administrative tasks, including preparing and following up on quotes. You will be assisting incoming enquiries, both on the phone and in person and will play a crucial supporting role in ensuring smooth day-to-day operations.

We Offer
- A dynamic role with variety and autonomy
- Supportive and collaborative team environment
- Opportunity to grow within the company
- Competitive salary

Key Responsibilities:
1. Reception & Customer Interaction
- Answer incoming calls and emails promptly and professionally.
- Welcome clients, visitors, and service providers at reception.
- Direct enquiries to appropriate departments or respond with accurate information.

2. Sales Administration
- Prepare and issue quotes, sales orders, and pro forma invoices.
- Assist the sales team with quote follow-ups and order tracking.
- Maintain CRM records and ensure data accuracy.

3. Supplier & Courier Coordination
- Communicate with suppliers to obtain pricing, lead times, and product availability.
- Liaise with courier services to arrange collections and deliveries.
- Track and manage incoming and outgoing shipments and resolve any issues.

4. Office Support
- Monitor and maintain front office presentation and organisation.
- Assist with occasional support to accounts/admin/other sales team where needed.

Skills & Experience:
- Minimum 5 years experience in a similar reception/admin/sales support role.
- Excellent telephone manner and communication skills (verbal & written).
- Strong organisational skills with attention to detail and follow-through.
- Confident working independently and managing multiple priorities.
- Proficient in Microsoft Office (Outlook, Word, Excel); experience with CRM/ERP systems a plus.
- Customer-centric with a helpful, can-do attitude.
- Fluent in English; additional languages are advantageous.

Working at Avansa means being part of a fast-paced, entrepreneurial environment where initiative, reliability, and a solution-oriented mindset are valued every day. As a small but growing B2B business, we rely on our team to wear multiple hats, think on their feet, and deliver exceptional service to customers and partners. You’ll be surrounded by a hands-on, supportive team that values accountability, open communication, and continuous improvement. At Avansa, we take pride in what we do, helping businesses operate more securely and efficiently and we expect every team member to bring professionalism, energy, and a positive attitude to the table.