Reception Manager - Centurion Gate

Findojobs South Africa; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading fitness organization in Gauteng, South Africa, is seeking a Reception Manager to ensure effective management of the Welcome Desk. This position requires the ability to motivate staff, excellent communication skills, and a high level of integrity. The ideal candidate will assist with club administration, manage cash, and resolve member complaints, while showcasing a friendly demeanor. Experience in a similar role is advantageous.

Qualifications

• Ability to work shifts and have reliable transport.
• Previous experience in a front desk or welcome desk position is an advantage.
• Display high energy levels and integrity.

Responsibilities

• Ensure the Reception is effectively managed.
• Assist with club administration and cash management.
• Communicate with members and staff.

Skills

Ability to motivate staff and lead by example

Communication skills

Administrative accuracy

Problem-solving

Intermediate PC skills

Job description

Purpose of the Job:

• Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
• Willingness to conduct group exercise classes.

Key Performance Areas include:

• Assisting with club administration when necessary.
• Cash management.
• Communication with members and staff.
• Managing of Receptionist.
• Monitoring of access and overrides for staff and members.
• Reception stock control.
• Resolving member complaints.
• Training of Receptionist.

Experience & Competencies Required:

• Ability to motivate staff and lead by example.
• Advanced levels of administrative accuracy.
• Display friendly and efficient qualities that reflect the Planet Fitness way.
• Display uncompromising levels of honesty and integrity.
• Have excellent communication skills and be able to liaise at all levels.
• Intermediate PC skills.
• Must be able to work shifts.
• Possess high level energy levels.
• Previous experience within a front desk or welcome desk position is an added advantage.
• Proven track record in managing staff, planning, organising, conflict handling, and problem solving.
• Have reliable transport.

CVs can be sent directly to CGM.C.

Please complete our recruitment link.