Reception Manager

PRESIDENT GUEST HOUSE; Makhado Local Municipality; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A hospitality establishment in Limpopo is seeking a full-time Reception Manager to oversee front desk and kitchen operations. The ideal candidate will ensure high levels of customer satisfaction through effective management of receptionist duties and guest interactions. Experience in hospitality management is a plus.

Qualifications

• Customer service skills are essential for ensuring guest satisfaction.
• Communication and organization skills are vital for managing front desk tasks.
• Experience in receptionist duties is necessary for this role.

Responsibilities

• Oversee front desk operations and kitchen operations.
• Manage reservations and handle customer inquiries.
• Coordinate with other departments to enhance guest experience.

Skills

Customer Satisfaction and Customer Service skills

Strong Communication and Organization Skills

Experience in Receptionist Duties

Proven ability to multitask and manage time effectively

Proficiency in using reservation management software

Previous experience in hospitality or hotel management

Education

High school diploma or equivalent

Degree in Hospitality Management or relevant field

Job description

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Company Description

PRESIDENT GUEST House Lodge is a company situated in Louis Trichardt, Limpopo in South Africa. We are dedicated to providing top-tier hospitality services to our guests. Our establishment is known for its exceptional service and comfortable accommodations. We strive to create a welcoming environment for all guests, ensuring their stay is memorable.

Role Description

This is a full-time, on-site role for a Reception Manager located in Makhado Local Municipality. The Reception Manager will be responsible for overseeing the front desk operations, and kitchen operations, ensuring high levels of customer satisfaction, managing receptionist duties, and maintaining organization. Daily tasks include greeting guests, managing reservations, handling customer inquiries, and coordinating with other departments to enhance overall guest experience.

Qualifications

• Customer Satisfaction and Customer Service skills
• Strong Communication and Organization Skills
• Experience in Receptionist Duties
• Proven ability to multitask and manage time effectively
• Proficiency in using reservation management software
• Previous experience in hospitality or hotel management is a plus
• High school diploma or equivalent; a degree in Hospitality Management or relevant field is advantageous

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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