Reception Administrator

Mediclinic International; Thabazimbi; On-site; ZAR 150 000 - 250 000; Full time

Job summary

Mediclinic International is seeking a patient admissions assistant to manage patient admissions and discharges, ensuring compliance with procedures and minimizing financial risks. The ideal candidate will have a Grade 12 education and relevant skills in patient administration and healthcare environments. Join a leading healthcare provider and contribute to exceptional patient care.

Qualifications

• Grade 12 or equivalent required.
• Desired: Reception administration experience in a private healthcare facility.

Responsibilities

• Assist patients with admissions and discharges professionally.
• Ensure admissions are captured and processed per procedure.
• Identify and prevent financial risks.

Skills

Debtpack Enquiry application

Admission processes

Anatomy terminology

Hospitals switchboard systems

Patient Administration policies

ICD and CPT codes

Medical Aid Schemes knowledge

Workmans Compensation Act knowledge

Identifying financial risks

Education

Grade 12 or equivalent

Tools

AS400 system

Job description

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Closing date: 23/05/2025
Number of positions: 1
Recruiter name: Meriam Tlapudi Sebake
Reference number: 56963
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

KEY RESPONSIBILITY AREAS

Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure

Identify and prevent financial risks by adhering to policies and procedures

Ensure an effective discharge process as per the Patient Administration Manual

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION: None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: None

DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

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