Reception Administrator

Mediclinic International; Milnerton; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Mediclinic International is looking for a dedicated individual to join their team in Milnerton as part of the patient admissions process. The successful candidate will facilitate patient admissions and discharges, ensuring compliance with policies while delivering high-quality service. Applicants should possess at least a Grade 12 qualification, with preferred experience in reception administration within a healthcare setting. This on-site role offers the opportunity to contribute positively to patient care and operational efficiency within the hospital environment.

Qualifications

• Essential education of Grade 12 or equivalent is required.
• Desired experience in reception administration and private healthcare is beneficial.

Responsibilities

• Assist patients with admissions and discharges to minimize operational risks.
• Ensure effective processing of admissions and discharges according to procedures.
• Identify financial risks and adhere to policies.

Skills

Debtpack Enquiry application

Admissions

Anatomy

Hospitals switchboard systems

Patient Administration policies and procedures

Patient admin programmes on AS400 system

ICD and CPT codes

Medical Aid Schemes knowledge

Workmans Compensation Act processes

Identifying financial risks

Education

Grade 12 or equivalent

Job description

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Mediclinic Milnerton| Milnerton, Cape Town | South Africa

Closing date: 24/06/2025
Number of positions: 1
Recruiter name: Moegamad Magadie Martin
Reference number: 61439
Workplace Type:On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

KEY RESPONSIBILITY AREAS

Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure

Identify and prevent financial risks by adhering to policies and procedures

Ensure an effective discharge process as per the Patient Administration Manual

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION: None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: None

DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

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