Rainmaker: In Store Media Activations Coordinator

ShopriteX; Western Cape; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a dynamic Campaign Coordinator to oversee the management and execution of Activations campaigns. This pivotal role involves collaborating with various internal departments to ensure client satisfaction while achieving key performance indicators. The ideal candidate will possess strong project management skills, a customer-centric approach, and the ability to handle multiple tasks under pressure. Join a forward-thinking company where your contributions will enhance the overall customer experience and drive successful marketing initiatives.

Qualifications

• Minimum of 3 years relevant campaign management experience.
• Ability to read and understand campaign briefs and meet requirements.

Responsibilities

• Manage end-to-end process for In Store Activations bookings.
• Achieve linked Activations targets/KPIs through respective projects.

Skills

Campaign Management

Project Management

Customer Service

Communication

Problem-solving

Education

Matric or Marketing Diploma

Bachelor’s degree

Tools

MS Office

Business Management System

Job description

This role is accountable for the management, execution, and support of Activations campaign management, including making sales, handling client complaints, collecting and analysing data, and improving the overall customer experience.

The individual will be responsible for achieving linked Activations targets/KPI’s through their respective projects.

The role involves supporting all In Store Print Media and Radio campaigns. As a coordinator, this individual will work with internal departments to ensure that clients’ needs are understood and satisfied.

Key Responsibilities:

1. Manage the full end-to-end process for In Store Activations bookings from Activations Agencies, including:

• Generate CEs off APEX and share with agencies
• Upload Stores on APEX
• Upload signed CE’s
• Upload PO’s
• Upload Booked Stores
• Invoice and credit Activations Agencies
• Send Store Letters to Stores and clients

Achieve linked Activations targets/KPI’s

Notify booked stores about upcoming activations 72 hours before the event

Share print campaign communication with stores regarding upcoming campaigns

Update billing sheets promptly after campaign concludes (by the Wednesday following)

Develop beneficial working relationships with relevant stakeholders

Manage and lead campaigns with all stakeholders internally and externally

Key Competencies:

• Teamwork
• Problem-solving
• Customer service
• Communication
• Result orientation
• Decision-making
• Self-motivation

Requirements:

• Matric or Marketing Diploma; Bachelor’s degree advantageous
• Minimum of 3 years relevant campaign management experience
• Project management skills

Technical Knowledge:

• Ability to read and understand campaign briefs and meet requirements
• Understanding of budgets
• Operational execution via Business Management System
• Proficiency in MS Office (Word, Excel, PowerPoint, Email)

Theoretical Knowledge:

• Understanding of operational processes and execution
• Financial acumen, including margin management
• People management principles
• Organisational behaviour principles
• Excellent client management capabilities

Behavioral Competencies:

• Strong communication skills (written & verbal)
• Analytical and problem-solving skills with a solution focus
• Consultation, coaching, and relationship management skills
• Ability to multitask, work under pressure, and meet deadlines
• Attention to detail
• Logical and lateral thinking

Additional Requirements:

• Valid Driver’s License
• Roadworthy vehicle
• Ability to drive locally and regionally if required
• Smartphone
• Availability to work weekends