Quality Technician

SAFAL Group; Durban; On-site; ZAR 25 000 - 45 000; Full time

Job summary

A forward-thinking company is seeking a dedicated Quality Technician to join their team in the vibrant KwaZulu Natal region. This role involves managing quality processes, handling customer claims, and ensuring high standards in quality assurance. The successful candidate will conduct inspections, investigate failures, and collaborate with various teams to enhance product quality. If you are passionate about quality and have a background in mechanical or industrial engineering, this position offers an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• Diploma in Mechanical or Industrial Engineering required.
• Strong knowledge of quality assurance and inspection processes.

Responsibilities

• Manage quality processes and customer claims effectively.
• Conduct inspections and test failed materials at customer sites.

Skills

Quality Assurance

Quality Inspection

Calipers

Coordinate Measuring Machines

ISO 9001

GDT

HACCP

Manufacturing Processes

Education

Diploma in Mechanical Engineering

Diploma in Industrial Engineering

Job description

An opportunity exists within Safal Steel for a Quality Technician based in the KwaZulu Natal Region, Cato Ridge. The position reports to the Quality Manager.

The main responsibilities include managing quality processes and customer claims, executing claims on SAP, and implementing actions to reduce claims. The role also involves managing supplier claims, maintaining detailed claims registers, and understanding customer-specific requirements.

Additional duties include investigating failures at customers, conducting inspections on roofs (working at heights), testing failed materials, sending samples for external testing, liaising with Operations and Sales teams on claims and resolutions, setting up supplier meetings, and assisting SCM with quality requirements.

Requirements

• Diploma in Mechanical or Industrial Engineering
• Knowledge of coil processing, forming, roof installation, and onsite profiling
• Ability to work at heights and travel to sites

Job Details

• Type: Permanent
• Market-Related Salary
• EE Position
• Location: Durban

Required Experience & Skills

Key skills include Quality Assurance, Quality Inspection, use of Calipers, Coordinate Measuring Machines, understanding of ISO 9001, GDT, HACCP, and manufacturing processes.