Quality Technician

Safal Steel; Durban; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A leading company in the construction sector is seeking a Quality Technician to manage claims and conduct inspections. The role involves liaising with customers and suppliers, ensuring quality standards are met, and requires a diploma in Mechanical or Industrial Engineering. Candidates must be able to work at heights and have relevant experience in the building industry.

Qualifications

• Knowledge of coil processing and forming, roof installation, and on-site profiling.
• Experience in building/construction jobs.
• Ability to work at heights and travel to sites.

Responsibilities

• Manage and maintain detailed claims registers for customers and suppliers.
• Investigate failures at customers and complete reports.
• Conduct inspections on roofs and test materials.

Skills

Attention to Detail

Problem Solving

Communication

Education

Diploma in Mechanical or Industrial Engineering

Job description

Job Title: Quality Technician

Location: KwaZulu-Natal, Durban

Deadline: June 16, 2025

Job Specification / Requirements

• Manage and maintain detailed claims registers for customers and suppliers.
• Maintain and understand customer-specific requirements.
• Investigate failures at customers and complete reports on the reasons for failure, determining if due to product or installation processes.
• Conduct inspections on roofs; ability to work at heights and walk on roofs.
• Test materials that have failed at customers.
• Send materials for external testing to determine reasons for failure.
• Liaise with Operations on failures and corrective actions.
• Retrieve and test retention samples.
• Liaise with Sales team on immediate and long-term resolutions for claims.
• Set up supplier meetings and document minutes.
• Assist SCM with quality requirements for suppliers concerning SLAs.

Education / Qualification & Experience

Minimum:

• Diploma in Mechanical or Industrial Engineering.
• Knowledge of coil processing and forming, roof installation, and on-site profiling. Must be able to work at heights and travel to sites.
• Experience in building/construction jobs.