Quality Manager - Coricraft - Epping Warehouse

TFG (The Foschini Group); Parow; On-site; ZAR 480,000 - 600,000; Full time

Job summary

A leading retail group in South Africa seeks a Quality Control Manager to oversee inbound quality processes, manage teams, and ensure compliance. Candidates must have a diploma in Quality Management and at least 5 years of relevant experience, particularly in warehouse environments. Join a dynamic team that values growth and innovation in the industry.

Qualifications

• 5+ years of experience in a QC or QA role.
• At least 2 years in a warehouse or distribution environment.
• Familiarity with damage control and returns analysis.

Responsibilities

• Conduct inbound quality control and packaging oversight.
• Lead team management and training efforts.
• Ensure health & safety compliance.

Skills

Visual inspection and attention to aesthetic detail

Root cause analysis and issue resolution

Hands-on knowledge of furniture handling and assembly

Collaboration with cross-functional teams

Leadership and coaching of operational staff

Quality data reporting and decision-making

Education

Diploma or degree in Quality Management, Logistics, Industrial Engineering, or related field

Tools

Warehouse Management Systems (WMS)

ERP systems

Job description

Key Responsibilities

• Inbound quality control (Receiving)
• Packaging & Handling oversight
• Pre-shipment QC & Dispatch readiness
• Team Management & Training
• Data Reporting & Continuous Improvement
• Health & Safety Compliance

Experience and Qualifications

• Diploma or degree in Quality Management, Logistics, Industrial Engineering, or related field
• 5+ years of experience in a QC or QA role, with at least 2 years in a warehouse or distribution environment within the furniture, home goods, or consumer products industry
• High attention to detail with the ability to work efficiently in a fast-paced environment
• Familiarity with damage control, returns analysis, and packaging optimization
• Deep knowledge of furniture construction, upholstery, natural materials, and finishing techniques
• Experience with quality standards, inspection tools, and warehouse management systems (WMS or ERP)
• Strong communication, leadership, and problem-solving skills

Skills

• Visual inspection and attention to aesthetic detail
• Root cause analysis and issue resolution
• Hands-on knowledge of furniture handling and assembly
• Collaboration with cross-functional teams
• Leadership and coaching of operational staff
• Quality data reporting and decision-making

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act No. 55 of 1998 (and any amendments thereto).

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers, and the teams behind the scenes. Are you with us?