Quality Manager

SGS; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An established industry player seeks a Quality Manager to uphold the highest standards of quality and integrity. In this pivotal role, you will oversee laboratory operations, ensuring compliance with ISO17025 and facilitating method validation processes. You will engage in strategic planning for quality, manage audits, and provide essential training to staff. This role promises a dynamic work environment where your contributions will directly impact the quality assurance processes in a leading global testing and certification company. If you are a detail-oriented professional with a passion for quality, this opportunity is perfect for you.

Qualifications

• 8 years work experience in a testing environment with management system experience.
• Proven knowledge in laboratory practices and quality assurance.

Responsibilities

• Manage quality control, audits, and documentation in the laboratory.
• Facilitate method validation and maintain ISO accreditation standards.

Skills

Problem-solving skills

Attention to detail

Interpersonal skills

Communication skills

Organizational skills

Planning skills

Self-motivator

Ability to meet deadlines

Ability to multi-task

Ability to work independently and in a team

Education

BSc, BTech or National Diploma in Analytical Chemistry or Science

ISO or College Quality Assurance Program Diploma

Grade 12 / Matric or N3 with Mathematics and Science

Tools

Microsoft software

Job description

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

• Operate to the highest standard of ethics as indicated in SGS integrity programs
• Assist with strategic planning for quality in the Division
• Fulfill the role of Quality Manager as per ISO17025
• Maintain an up to date scope of testing and co-ordination of the documentation and standard operating procedures required to comply with laboratory ISO accreditation
• Facilitate and monitor method validation process in the Geochem Division
• Review quality control data for trends, biases or problems
• Determine control limits for standard reference materials
• Facilitate external audits, follow up and resolve external audit action items
• Review and statistically trend PT results
• Evaluate, review and monitor the re-assays in the Geochem
• Coordinate the database for re-assays billing
• Manage the process of document control for the laboratory
• Manage and facilitate the proper Management of Change in the Geochem
• Coordinate and administer the improvement systems
• Build relationships with all technical and professional personnel
• Assist with the evaluation and root cause analysis of proficiency tests, customer complaints, and improvement requests
• Provide planned quality related training and awareness as required
• Facilitate and plan all management reviews
• Comply with health, safety and environmental acts, regulations and requirements
• Work with a safety conscious attitude and demonstrate good and safe work habits
• Participate and form part of Operational Integrity projects and campaigns
• Apply Check status process and use the Stop Work Authority whenever the control of risks is not clearly established and understood
• Adhere to all quality and safety requirements of the SGS management system
• Perform any other reasonable tasks as assigned by direct line manager
• Must have valid driver’s license. Transporting samples on site
• Assist with the training on new methods and/or procedures

Qualifications

Education

• BSc, BTech or National Diploma in Analytical Chemistry or Science and/or proven years of laboratory, knowledge, skills and experience sufficient to be recognized as a qualification through – Recognition of Prior Learning
• ISO or College Quality Assurance Program Diploma
• Grade 12 / Matric or N3 with Mathematics and Science as subjects

Experience

• 8 Years work experience in a testing environment
• 5 Years management system experience (ISO 9000, 17025 or other)
• Advanced Microsoft software experience
• Document and report writing experience
• Statistical Quality Control knowledge

Required Skills

• Self-motivator
• Excellent problem-solving skills
• Outstanding attention to detail
• Excellent interpersonal skills and the ability to work with a variety of personalities
• Good verbal and communication skills
• Ability to consistently meet deadlines
• Ability to work both independently and as part of a team
• Superb organizational skills and concern for order
• Effective planning skills
• Ability to multi-task and handle several issues simultaneously
• Ability to maintain a positive and professional attitude when dealing with escalated issues