Quality Manager

findojobs-za; Gauteng; On-site; ZAR 30 000 - 60 000; Full time

Job summary

Eine innovative Organisation sucht einen Quality Manager, der die strategische Ausrichtung für kontinuierliche Qualitätsverbesserung leitet. In dieser Rolle sind Sie für die Unterstützung von Managern und Mitarbeitern verantwortlich, um die Akkreditierung zu erreichen und das Qualitätsmanagementsystem zu optimieren. Sie arbeiten in einem dynamischen Umfeld, das sich auf die Verbesserung des Lebens von Menschen mit Nierenversagen konzentriert. Wenn Sie eine Leidenschaft für Qualität und eine starke Verbindung zur Gemeinschaft haben, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens 5 Jahre Erfahrung im Qualitätsmanagement.
• Fähigkeit, positive Veränderungen zu motivieren und zu erleichtern.

Responsibilities

• Leitung und Förderung einer Kultur der kontinuierlichen Verbesserung.
• Überwachung der Einhaltung des Qualitätsmanagementsystems.

Skills

Qualitätsmanagement

Risikomanagement

Führungskompetenz

Kommunikationsfähigkeiten

Konfliktmanagement

Problemlösungsfähigkeiten

Education

Qualifikation im Qualitätsmanagement

Erfahrung im Qualitäts-/Risikomanagement

Tools

Logic QC

Job description

Program:

Administration

Location:

Alice Springs

Classification:

WDNWPT Aboriginal Corporation EA Administrative Worker Level 5

Responsible To:

Deputy CEO

Position Summary:

The Quality Manager plays a key role in steering Purple House's strategic direction for continuous quality improvement across the organisation.

The position is responsible for providing guidance and support to managers and staff in activities required to achieve and maintain accreditation and to monitor and continuously improve Purple House's Quality Management System.

About Purple House:

Our mission is to improve the lives of people with renal failure, reunite families, and reduce the incidence of kidney disease in our communities.

We are run by Aboriginal people for Aboriginal people and work to provide culturally appropriate dialysis services in remote communities, helping people to get home to country and family.

All employees are expected to carry out their work in accordance with the values of WDNWPT, which are: Walytja (family), Tjukurrpa (dreaming), Ngurra (country), and Kunnyi (compassion). We will ensure these are central to all that we do and say. We will be strong, clever, brave, and determined to improve life for our people. We will think deeply, plan wisely, and take action to enhance wellbeing. We will share our experiences and knowledge to foster learning. We will promote understanding and respect between Indigenous and non-Indigenous people.

Standard Requirements:

• Demonstrate courteous and respectful communication with stakeholders.
• Show cultural awareness and knowledge of cultural safety and Indigenous community control.
• Maintain confidentiality of information.
• Strive for best practice and continuous quality improvement.
• Promote safe work practices and environment.

Functions:

• Lead and foster a culture of continuous improvement, integrating quality into all organizational activities.
• Oversee maintenance of the Logic QC quality management system platform, ensuring effective use and compliance.
• Provide education and support to managers on Logic QC and incident management.
• Assist in developing, implementing, and reviewing policies and procedures.
• Maintain key quality documents and ensure compliance.
• Coordinate internal audits and ensure WHS compliance.
• Monitor accreditation and legislative compliance, identifying risks and recommending corrective actions.
• Analyze incident and complaint data for trends and improvements.
• Support staff in quality initiatives and conduct induction sessions.
• Perform other duties as required.

About You:

You are patient-centered, compassionate, empathetic, and a good listener. Your style is flexible, humorous, and resilient. You are a self-starter, autonomous, problem-solver, and considerate in conflict management. You are eager to learn, collaborative, passionate, and ready for challenges.

You communicate well with diverse groups, are culturally curious, and respectful of community and culture. Experience working in an Aboriginal organization and awareness of regional issues are preferred.

Key Competencies (Selection Criteria):

• Qualification in quality management, auditing, risk management, or related field.
• Experience in quality/risk management at a senior level.
• Leadership in audit and accreditation in the Aboriginal health sector.
• Knowledge of standards such as ISO, NDIS Practice Standards, NSQHS, Aged Care Standards, WHS.
• Strong communication, conflict management, negotiation, and problem-solving skills.
• Ability to motivate and facilitate positive change.
• Organizational skills for planning and evaluating improvements.
• Willingness to work in a cross-cultural environment under Indigenous leadership.
• Hold a current driver's license and be able to travel to remote communities.

Desirable:

Experience working for an Aboriginal Community Controlled Organisation.

Expressions of Interest:

Include a cover letter and resume via the 'Apply Here' link. Applications are encouraged promptly, as vacancies may close without notice. For inquiries, contact us.

• We actively encourage applications from Aboriginal and Torres Strait Islander peoples for all positions. No agencies, please.