Quality & Insights Auditor – ISO 9001 & Improvement

Kaelo; Johannesburg; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Kaelo, a South African health solutions provider, seeks a Quality and Insights Consultant to ensure ISO 9001:2015 compliance and drive continuous improvement across products, services, and processes. You will gather information, conduct audits, analyze findings, and develop actionable insights while supporting standards and tools that help meet customer requirements.

The role requires 1–3 years of QA experience, knowledge of ISO standards, and strong analytical and communication skills to

Qualifications

• 1-3 years' Quality Assurance experience.
• Knowledge of and experience with ISO standards.
• Experience in the healthcare industry.
• ISO 9001:2015 Auditor Transition Training.
• Certified Quality Auditor certification.
• Quality management training.

Responsibilities

• Conduct business audits within agreed time frames.
• Compile quality and insights reports that identify trends, risks, and improvement opportunities.
• Assess and manage audit results, ensuring effective corrective and preventive action plans are implemented and maintained.
• Attend relevant business meetings to provide quality support and identify opportunities for improvement.
• Monitor quality standards and support business areas in meeting quality requirements.
• Support and monitor knowledge and development models.
• Drive and support continuous improvement initiatives.

Skills

Root cause analysis

Data analysis

Communication skills

Detail-oriented

Education

ISO 9001:2015 Auditor Transition Training

Certified Quality Auditor

Quality management training

Job description

Kaelo, a South African health solutions provider, seeks a Quality and Insights Consultant to ensure ISO 9001:2015 compliance and drive continuous improvement across products, services, and processes. You will gather information, conduct audits, analyze findings, and develop actionable insights while supporting standards and tools that help meet customer requirements.

The role requires 1–3 years of QA experience, knowledge of ISO standards, and strong analytical and communication skills to