Quality Coordinator

SGS Société Générale de Surveillance SA; Randfontein; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading global testing company in Randfontein seeks a Quality Assurance Specialist to implement and maintain quality systems in compliance with ISO 17025. The role involves documentation, method validation, and coordinating quality training. Candidates should have a BSc in science and at least 5 years of relevant experience in a laboratory environment, demonstrating exceptional attention to detail and strong communication skills.

Qualifications

• 5 years of work experience in a laboratory testing environment.
• 5 years of ISO system experience (ISO 9000, 17025, or others).
• Experience in document and report writing.
• Knowledge of Statistical Quality Control is advantageous.

Responsibilities

• Implement and maintain the quality system for compliance with ISO 17025.
• Maintain documentation and standard operating procedures for ISO accreditation.
• Facilitate and monitor the method validation process in the laboratory.
• Plan and perform quality assessments.
• Maintain laboratory accreditation under ISO 17025.

Skills

Self-motivated

Verbal and communication skills

Attention to detail

Multitasking ability

Planning and organization skills

Education

BSc degree or diploma in science

ISO or College Quality Assurance Program Diploma

Tools

Microsoft Office software

Job description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

To implement and maintain the quality system in the Geochem Randfontein facility to ensure total compliance with ISO 17025, SGS SA high-level procedures, and SGS Global requirements.

• Operate to the highest standard of ethics as indicated in SGS integrity programs;
• Maintain an up-to-date scope of testing and coordinate documentation and standard operating procedures required for laboratory ISO accreditation;
• Evaluate data in a quality role without reporting opinions and interpretations;
• Facilitate and monitor the method validation process in the laboratory;
• Coordinate and administer the improvement system;
• Build relationships with all technical and professional personnel;
• Build relationships with suppliers and clients;
• Assist with the evaluation and root cause analysis of proficiency tests, customer complaints, audit findings, and improvement requests;
• Provide planned quality-related training and awareness as required;
• Plan, schedule, and perform quality assessments to ensure effective quality control activities;
• Facilitate and plan all management reviews;
• Ensure the integrity of monthly inputs into the QSHE Report;
• Statistically evaluate data;
• Develop a document control system in line with SGS high-level system documents and ISO requirements;
• Provide guidance and direction to laboratory personnel regarding quality control and proper documentation in methodologies and data reporting;
• Provide feedback to the manager on the status of quality in the laboratory;
• Work with a safety-conscious attitude, demonstrating good and safe work habits;
• Travel, shift work, and overtime may be required;
• Perform other reasonable tasks as assigned by the line manager;
• Refuse work that may damage the environment and report such situations;
• Contribute scientific and technical leadership to ensure an effective quality assurance program;
• Ensure that quality requirements are free from prejudicial interests;
• Handle SANAS matters related to accreditation and compliance (as per the Nominated Representative SANAS responsibilities);
• Maintain laboratory accreditation under ISO 17025;
• Identify non-conformances promptly to achieve customer satisfaction;
• Cease unsafe equipment use or hazardous work and report to higher authorities;
• Stop work that may affect service quality and report accordingly;
• Ensure safety and environmental protection at all times;
• Provide scientific and technical leadership to ensure the effectiveness of the quality assurance program;
• Maintain impartiality in quality requirements;
• Ensure the organization’s compliance with accreditation standards;
• Identify and address non-conformances timely and objectively.

Qualifications

Education

• BSc degree or diploma in science;
• ISO or College Quality Assurance Program Diploma.

Experience

• 5 years of work experience in a laboratory testing environment;
• 5 years of ISO system experience (ISO 9000, 17025, or others);
• Advanced experience with Microsoft Office software;
• Experience in document and report writing;
• Knowledge of Statistical Quality Control is advantageous;
• Self-motivated with good verbal and communication skills;
• Ability to multitask;
• Outstanding attention to detail;
• Concern for order and effective planning and organization skills.

Job Location