Recruiter:
FACT
Job Ref:
1314662961
Date posted:
Wednesday, April 30, 2025
Location:
Centurion, South Africa
SUMMARY:
POSITION INFO:
To ensure that all materials and processes adhere strictly to customer specifications and internal quality standards, and to oversee the implementation and compliance of quality systems within the production division.
- PRINCIPAL ACCOUNTABILITIES
Accountabilities
Key Performance Indicators (KPIs)
- Support in determining, negotiating, and agreeing upon in-house quality procedures, standards, and specifications
- Clearly documented quality procedures aligned with ISO and customer expectations
- Ensure adherence to quality, health, and safety standards across the plant
- Zero non-conformities and audit failures; reduced incident reports
- Monitor and ensure that manufacturing processes comply with defined quality standards
- Regular inspections, compliance audits, and corrective actions documented and implemented
- Conduct and document quality testing (pre-production, in-process, and final product)
- 100% completion of quality checklists and sampling reports
- Follow established procedures, ISO guidelines, and maintain proper documentation
- ISO compliance and audit-readiness at all times
- Act as a catalyst for continuous improvement in quality and operational efficiency
- Number of improvement initiatives implemented per quarter; measurable performance improvements
- Lead, manage and motivate quality control staff to meet departmental goals
- Achievement of departmental KPIs; performance reviews and development plans completed on time
- Monitor and document critical control points (CCPs) regularly
- Accurate and timely CCP logs with corrective actions recorded
- Ensure customer requirements and service standards are understood and implemented
- Positive customer feedback; low rate of quality-related returns or complaints
Interactions
Internal:
- Production Department
- Purchase / Procurement
- Planning and Production Control (PPC)
- Maintenance and R&D (as applicable)
External:
- Customers and end-users (for quality audits, complaints, and resolution)
- Raw material vendors and external testing laboratories
- Certification bodies (for ISO or regulatory audits)
Skills and Knowledge
Educational Qualifications:
- Post Graduate Diploma in Plastics Technology / CIPET or
- Diploma in Plastics / Mechanical Engineering or related field
Relevant Industry Experience:
- 5–7 years of experience in a Packaging Manufacturing Industry with hands-on exposure to Quality Control and Assurance
Technical Skills:
- In-depth knowledge of packaging processes (lamination, extrusion, printing, slitting, sealing)
- Experience with lab instruments and testing procedures (tensile strength, bond strength, GSM, COF, WVTR, etc.)
- Proficiency in ISO 9001 / ISO 22000 / HACCP and other quality management systems
- Skilled in preparing audit documentation, process documentation, and quality SOPs
Behavioral Skills:
- Strong analytical and problem-solving ability
- Detail-oriented with a commitment to accuracy and process compliance
- Effective communicator and team leader
- Ability to manage cross-functional teams under pressure