Quality Assurance Specialist (FMCG)

Staff Solutions; Oos-Kaap; On-site; ZAR 360,000 - 520,000; Full time

Job summary

Staff Solutions seeks a quality management professional to drive QMS adherence within a food-manufacturing setting in the Eastern Cape. You will lead the rollout of QMS processes, support FSSC 22000 readiness, and coordinate internal audits to ensure ongoing compliance.

You will identify gaps, implement corrective actions, maintain document-control practices and train teams to uphold governance standards across operations.

Qualifications

• Diploma or degree in Quality Management, Food Science, Food Technology, Engineering, Operations Management or related discipline.
• Food manufacturing experience is essential.
• Experience with Quality Management Systems in a food-manufacturing environment.
• Knowledge of FSSC 22000 and applicable regulatory requirements.
• Internal Auditor or Lead Auditor qualification is preferred but not required.
• Experience in internal audits, corrective actions and root-cause analysis.
• Experience in document control and quality-governance processes.

Responsibilities

• Drive adherence to the QMS across relevant departments and operational areas.
• Support rollout, implementation and ongoing improvement of QMS processes.
• Coordinate and support FSSC implementation, certification readiness and continued compliance.
• Plan, conduct and report on internal audits.
• Monitor audit findings and ensure corrective and preventive actions are completed effectively and on time.
• Identify process gaps, quality risks and opportunities for continuous improvement.
• Facilitate root-cause analysis and track improvement initiatives through to completion.
• Maintain document-control processes, including creation, review, approval, version control, distribution and archiving.
• Ensure quality policies, procedures, work instructions and records comply with governance requirements.
• Monitor quality performance indicators and prepare reports for management review.
• Promote quality awareness and provide guidance or training on QMS and FSSC requirements.
• Support external audits, customer audits and regulatory inspections.
• Collaborate with operational teams to embed a culture of compliance, accountability and continuous improvement.

Education

Relevant diploma or degree in Quality Management

Internal Auditor or Lead Auditor qualification (preferred)

Job description

Key Responsibilities

• Drive adherence to the QMS across relevant departments and operational areas.
• Support the rollout, implementation and ongoing improvement of QMS processes.
• Coordinate and support FSSC implementation, certification readiness and continued compliance.
• Plan, conduct and report on internal audits.
• Monitor audit findings and ensure corrective and preventive actions are completed effectively and on time.
• Identify process gaps, quality risks and opportunities for continuous improvement.
• Facilitate root-cause analysis and track improvement initiatives through to completion.
• Maintain document-control processes, including document creation, review, approval, version control, distribution and archiving.
• Ensure quality policies, procedures, work instructions and records comply with governance requirements.
• Monitor quality performance indicators and prepare reports for management review.
• Promote quality awareness and provide guidance or training on QMS and FSSC requirements.
• Support external audits, customer audits and regulatory inspections.
• Collaborate with operational teams to embed a culture of compliance, accountability and continuous improvement.

Qualifications and Experience

• Relevant diploma or degree in Quality Management, Food Science, Food Technology, Engineering, Operations Management or a related discipline.
• Food manufacturing experience is essential.
• Practical experience working with Quality Management Systems in a food-manufacturing environment.
• Knowledge of FSSC 22000, food-safety management systems and applicable regulatory requirements.
• Internal Auditor or Lead Auditor qualification is preferred but not required.
• Experience with internal audits, corrective actions, root-cause analysis and continuous-improvement methods.
• Experience in document control and quality-governance processes.