Quality Assurance Manager - BPO- US Hours- JHB

Dash BPO South Africa (Pty) Ltd; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An innovative online education provider is seeking passionate English tutors to inspire students globally. This role offers the flexibility of remote teaching, allowing you to create engaging learning experiences. You will have access to structured resources and ongoing professional development, ensuring you thrive in your teaching journey. As part of a supportive team, you’ll help students achieve their language goals while enjoying the independence of a variable schedule. If you are dedicated to making a difference in education, this opportunity is perfect for you.

Benefits

Ongoing professional development

Access to structured teaching resources

Dedicated support

Flexible working hours

Qualifications

• 3 months of teaching experience preferred.
• TEFL/TESOL certification required.
• Excellent English proficiency with a neutral accent.

Responsibilities

• Teach students using engaging methodologies.
• Provide constructive feedback and error correction.
• Facilitate individual and group sessions.

Skills

English proficiency

Teaching experience

Computer literacy

Communication skills

Education

National Senior Certificate (Matric)

Bachelor's degree

TEFL / TESOL certificate

Tools

Noise-cancelling headset

HD webcam

PC with Intel Core i5

Stable internet connection

Job description

Join Our Team as an Online English Tutor! Are you passionate about helping others achieve their English language goals?

The Faculty is looking for dedicated online TEFL tutors in South Africa to join our team and make a difference in global education.

About The Faculty

At The Faculty, we connect passionate tutors with eager learners worldwide.

As a leader in online education, we're committed to empowering both students and tutors through:

1. Ongoing professional development
2. Access to structured teaching resources
3. Dedicated support to help you excel in your role

We value authenticity, professionalism, accountability, and teamwork, creating a space where you can thrive while making an impact.

The Role

• Independent Contractor Agreement (Remote).
• No guaranteed teaching hours.
• Various shifts to suit your availability.
• Variable schedule based on operational needs within predefined time frames.
• Advance notification of your schedule.

Your Responsibilities

• Teach students using engaging, conversational teaching methodologies.
• Inspire and support students in reaching their language goals.
• Provide constructive feedback and effective error correction.
• Facilitate individual and group sessions that foster meaningful interaction.

Minimum Requirements

• National Senior Certificate (Matric) or equivalent (a bachelor's degree in any field is advantageous).
• 3 months of teaching experience (formal or informal) is advantageous.
• TEFL / TESOL certificate (hourly).
• Excellent English proficiency (neutral accent).
• Strong computer literacy and troubleshooting skills.
• Connectivity: Stable FIBRE internet connection (minimum 25 Mbps upload/download), LAN cable connection (no Wi-Fi).
• PC Specifications: Intel Core i5 6th Gen processor (or equivalent), Quad-core CPU, 8GB RAM.
• Backup Power: UPS or Portable Power Station (4–5 hours battery life), Mini-UPS for your fibre router (4–5 hours battery).
• Other Requirements: Noise-cancelling headset and HD webcam (backup recommended), quiet and well-lit professional workspace.

Why Join The Faculty?

• Access to top-notch teaching resources and continuous learning opportunities.
• Be part of a supportive team committed to your success.

Applications

Ready to make an impact? Apply now and help us shape the future of global education, one student at a time!

Please note that we receive many applications. It may take up to three weeks to review your application. If you do not hear from us within three weeks, consider your application unsuccessful.

POPI Disclaimer: By applying, you consent to The Faculty collecting and processing your personal information as part of the recruitment process, in accordance with the Protection of Personal Information Act (POPIA). Please contact us directly if you wish to withdraw your consent or have questions about your data handling.