This role is responsible for supporting the ongoing maintenance and continuous improvement of product, service, and process quality standards. The ideal candidate will have a foundational understanding of quality control methodologies and a proactive approach to identifying and resolving quality issues in a fast-paced production environment.
Requirements:
- Diploma or degree in Food Tech/ Biotech/ Food and Nutrition or Anaylitcal Chemistry
- 1-2 years relevant experience
- FMCG, Manufacturing sector experience essential.
- Proven abililty to manage, maintain and deliver against Customer requirements.
- Analytical skills, communication skills, conflict management and report writing skills.
Duties:
- Support the establishment, implementation, maintenance and continuous improvement of the food safety and quality systems such as FSSC 22000, product safety and regulatory standards.
- Enhance the site’s food safety and product quality culture.
- Conduct data-based statistical analysis to identify trends, quality, and food safety improvement in product and process performance.
- Ensure adherence to established quality standards and regulatory standards and procedures.
- Develop and maintain quality standards and procedures in collaboration with functional departments.
- Assist with trend analysis and documentation, actionable reports.
- Develop inspection methods to analyze product.
- Identify areas for improvement, identifying root causes and supporting continuous improvement.
- Enforce customer requirements, company policies, and procedures.
- Participate in house quality complaints investigations, investigation on non-conformance and ensure close out procedures.
- CCP / OPRP Monitoring / Verification, Quality and other inspections, product specifications and failure investigations.
- Departmental audits and traceability.
- Monitor, maintain and practice food safety.
Leadership Standards
- Provide exemplary character for food safety and culture.
- Maintain inter-departmental relationships for overall good work ethic.
- Communication skills on all levels.
Key Performance Indicators
- Quality output
- Reduction of non-conformances
- Teamwork
- Customer service levels and reduction of customer complaints
Skills and Attributes
- Analytical skills
- Attention to detail
- Communication skills
- Problem-solving skills
- Computer proficiency
- Technical and non-verbal communication
- Good planning and organizational intelligence
- Ability to work as team