Quality Analyst

Oneplan Underwriting Managers (Pty) Ltd.; Sandton; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A leading company in Sandton is seeking a QA Analyst to enhance product quality and compliance standards. The successful candidate will be responsible for conducting audits, analyzing data, and recommending improvements to ensure customer satisfaction and regulatory adherence. This role offers the opportunity to drive continuous quality improvements within the organization.

Qualifications

• Proven experience in quality assurance and control processes.
• Strong understanding of regulatory compliance standards.
• Ability to analyze complex data and produce actionable insights.

Responsibilities

• Conduct regular quality assurance audits across production.
• Analyze statistical data to identify areas for improvement.
• Ensure compliance with regulatory standards and customer expectations.

Skills

Analytical skills

Attention to detail

Problem-solving

Education

Degree in Quality Assurance or related field

Tools

Statistical software

Quality management systems

Job description

This role involves diverse duties and responsibilities to ensure that all aspects of production meet or exceed established quality standards. The primary goal of a QA is to identify areas that need to be improved and work towards enhancing the overall quality, ensuring customer satisfaction and compliance with regulatory standards.

Analyzes Statistical Data

• Analyzes statistical data related to production processes and product quality. This involves interpreting data from various sources to identify trends, variances, and areas of improvement.

Perform Quality Assurance Audits

• Conducting regular quality assurance audits is a key responsibility. This involves evaluating various stages of production, processes, and final outputs to ensure they meet predefined quality standards

Quality Standards Development

• Developing, reviewing, and updating quality standards is critical. A QA works to establish clear benchmarks for quality that are aligned with customer expectations and industry norms.

Brainstorming Testing Processes

• Creativity in developing and refining testing processes is vital. This includes designing tests that assess product or service quality, efficiency, and performance.

Data Monitoring and Reporting

• Data regarding product quality and process efficiency must be continuously monitored. Reporting these findings to relevant stakeholders helps make informed decisions about improvements and corrections.

Ensures User Expectations are Met

• Ensuring that the end product or service meets or exceeds user expectations. This involves understanding customer needs and ensuring the quality benchmarks align with those needs.

Improving Products

• QA analysts work towards continuous improvement of products. Identifying shortcomings and potential enhancements contributes to product development and refinement.

Make Recommendations for Repairing Defects

• QA also recommends solutions to rectify them, ensuring they are addressed promptly and efficiently.

Create and Maintain Test Documentation

• Proper documentation of test plans, procedures, results, and improvement recommendations is crucial for tracking progress and ensuring accountability.

Regulatory Compliance

• Ensuring that products and processes comply with local, national, and international regulatory requirements is a key responsibility. This involves staying updated on relevant regulations and implementing necessary changes.