Qualified Field Service Technician

Ntice Sourcing Solutions; Ballito; Remote; ZAR 500,000 - 650,000; Full time

Job summary

A leading South African manufacturer is seeking a skilled Field Service Technician to join their technical services team in Ballito. The role involves commissioning, maintaining, and troubleshooting thermal systems globally. The successful candidate must hold a Millwright or Electrician qualification with at least 3 years of experience in industrial combustion systems. Strong client-facing skills and technical proficiency are essential. The position requires flexibility for travel and working in industrial environments.

Qualifications

• Minimum 3 years' experience with industrial combustion systems.
• Strong understanding of combustion principles and burner systems.
• Basic computer literacy for reporting and diagnostics.

Responsibilities

• Commission incinerators and control systems both on-site and in-factory.
• Diagnose and repair varied equipment faults.
• Conduct preventive maintenance and troubleshooting.

Skills

Industrial combustion systems knowledge

Client-facing skills

Technical proficiency

Problem-solving abilities

Education

Qualification as Millwright or Electrician (Red Seal)

Tools

PLCs

HMIs/SCADA

Job description

Industry: High-Temperature Process Equipment (incinerators, furnaces, cremators, filtration systems)

Our client, a leading South African manufacturer of high-temperature process equipment, is seeking a skilled and qualified Field Service Technician / Burner & Furnace Technician to join their technical services team in Ballito.

The successful candidate will be responsible for commissioning, maintaining, and troubleshooting complex thermal systems both at the factory and at client sites globally. The role demands a high level of technical proficiency, adaptability, and strong client-facing capabilities.

Minimum Requirements:

• Qualified Millwright or Electrician (Red Seal)
• Valid Code B driver's license and passport
• Minimum 3 years' post graduate/apprenticeship experience with industrial combustion systems, burners, or high-temperature processes
• Strong understanding of combustion principles, burner systems (gas/oil-fired), and safety protocols
• Proficiency with PLCs, HMIs/SCADA, industrial control panels, and interpreting electrical/mechanical drawings
• Experience in commissioning, maintenance, and fault-finding of automated thermal equipment
• Exposure to flue gas filtration systems, ducting, fans, and refractory lining installation
• Familiarity with instrumentation (e.g., thermocouples, pressure sensors, flame detection)
• Basic computer literacy (emails, technical reporting, remote diagnostics)
• Physically fit and comfortable working in industrial environments, confined spaces, or remote locations
• Flexible to travel locally and internationally, including extended trips or after-hours availability

Advantageous Certifications & Skills:

• SAQCC Gas Certification or Gas Practitioner Registration (Highly preferred)
• Working at Heights and/or Confined Space certification
• Knowledge of industrial emissions compliance standards
• Strong time management, independence, and problem-solving abilities
• Customer-focused with professional communication and brand representation skills

Key Responsibilities:

• Commission incinerators, furnaces, cremators, and control systems (in-factory & on-site)
• Perform start-up procedures, safety checks, and performance testing
• Diagnose and repair burner, control system, electrical, refractory, and instrumentation faults
• Conduct preventive maintenance, part replacements, and troubleshooting (remote & in-person)
• Train clients on safe operation and basic maintenance
• Replace worn/damaged components: refractory linings, sensors, control modules
• Complete all field documentation: job cards, reports, checklists, and signoffs
• Collaborate with engineering and R&D teams to improve product performance and resolve field issues
• Contribute to maintenance schedules, SOPs, and client audit readiness
• Occasionally coordinate with subcontractors or third-party service providers

Only qualified candidates will be shortlisted & only shortlisted candidates will be contacted.

Shortlisted applicants will undergo a practical and technical assessment.