Gauteng
On-site
ZAR 300,000 - 400,000
Full time
Job summary
A fast food management company is seeking an experienced Area Manager in Gauteng. The role involves leading multiple restaurants, coaching managers, and ensuring profitability. Candidates must have over 5 years of experience in fast food management, handling 6 to 8 stores at once. A Business Management qualification is advantageous and candidates must have experience with high-volume operations.
Qualifications
- Matric/Grade 12. A relevant Business Management Diploma or Degree would be very beneficial.
- MUST have +5 years experience as an Area Manager with Fast Food.
- MUST have managed between 6 and 8 stores at the same time.
Responsibilities
- Lead multiple fast food restaurants simultaneously.
- Coach Restaurant Managers to achieve customer and profit objectives.
- Drive customer satisfaction and manage facilities.
Skills
Leadership
HR Management
Sales/Marketing
Time Management
Customer Satisfaction
Financial Management
Education
Business Management Diploma or Degree
Tools
Responsibilities
- Leading multiple Fast Food restaurants simultaneously
- Coaching Restaurant Managers to ensure that store gains market share and achieve customer, people, and profit objectives
- Drive customer satisfaction, facilities management, HR management, financial management, Informational management, risk management
- Good Sales/Marketing and time management
- High visibility leadership and coaching
- Daily store audits with weekly and monthly feedback to Managers
- Regular Restaurant visits
- Period and quarterly store audit routine
- Attend Operations meetings and communicate with Managers
- Assist managers to draw up SMART plans
- Following disciplinary procedures and chairing inquiries (presiding officer)
- Assist with the opening of new restaurants
- Build, align and develop the team according to company goals
- Business annual planning (budget for the region)
- Ensure that all stores are profitable
- Manage the local store marketing done by the Managers
- Handle suppliers where necessary
- Handle escalated customer complaints
- Head Office inspections to ensure store is running operationally
- Succession planning, people planning, and benching of staff for senior positions
Requirements:
- Matric/Grade 12. A relevant Business Management Diploma or Degree would be very beneficial
- MUST have +5 years experience as an Area Manager with Fast Food
- MUST have managed between 6 and 8 stores at the same time – experience with high volume stores is essential
- Previous experience in KFC, Nando’s, Barcello’s, or similar is preferred
- Micros/GAAP POS experience
- Valid Driver''s license
- Own reliable transport
- Must be able to travel regularly
- SA Citizens Only
- Salary is dependent on relevant operational experience, skillset, and experience with high volume stores