Provincial General Manager - KZN

Momentum Metropolitan Holdings Limited; Durban; On-site; ZAR 1,000,000 - 1,500,000; Full time

Job summary

A leading financial services provider in KwaZulu-Natal is seeking a Provincial General Manager. This role involves driving sales strategy, managing risks, and ensuring compliance. Candidates should have significant experience in sales management and a relevant degree. The position requires strong leadership skills to foster a culture of client excellence. Flexible working arrangements may be available.

Qualifications

• 10 years’ experience in a senior sales management role.
• 5 - 8 years’ management experience.
• Experience in rendering of financial services.

Responsibilities

• Implement and manage the sales strategy for the province.
• Research and build competitor and market intelligence.
• Drive compliance and mitigate risks within the province.
• Monitor province performance and improve profitability.
• Drive a culture of client service excellence.

Skills

Sales management

Financial services experience

Client relationship management

Compliance knowledge

Leadership

Education

Degree in Commerce / Marketing / Business Management

FSCA recognized qualification

FAIS Key individual Regulatory Exam Level 1

FAIS Representative Regulatory Exam Level 5

Job description

Job title : Provincial General Manager - KZN

Job Location : KwaZulu-Natal, Durban Deadline : August 27, 2025 Quick Recommended Links

• Jobs by Location
• Job by industries

Role Purpose

Develop and drive profitable sales through effective plans, targets and growth in support of the business sales strategic objectives and maintain compliance with regulatory requirements.

Requirements

Degree in Commerce / Marketing / Business Management and or equivalent relevant qualification

FSCA recognized qualification

FAIS Key individual Regulatory Exam Level 1

FAIS Representative Regulatory Exam Level 58

10 years’ experience in a senior sales management role (essential)

5 - 8 years’ management experience (essential)

Experience in rendering of financial services (essential)

Duties & Responsibilities

Internal process :

Implement and manage the sales strategy for the province that are aligned to the overall business strategy and the principles of client centricity.

Develop, implement and manage a risk management strategy for the relevant Province that effectively manage and mitigate risks.

Research and build competitor and market intelligence for the province in order to proactively enhance sales strategy and tactics.

Drive the reduction of wastage in the province through e.g. the prevention of fraud, management and prevention of surrenders, early duration claims, management and prevention thereof.

Drive legislative and internal compliance within the province and ensure adherence to high ethical standards.

Ensure efficient client service and administration processes are developed, implemented, maintained and managed within the geographic area.

Manage and monitor activities of Regional Managers through market allocation to ensure that each Regional Manager has adequate and appropriate market access opportunities.

Drive the implementation of sales plans or strategies, in collaboration with the Regional Managers, to increase new sales opportunities and penetration levels.

Monitor and track Province performance to ensure that business meet agreed productivity, production and quality targets.Analyse the profitability within the province and oversee the formulation and implementation of plans for improvement with the relevant stakeholders.

Set targets and take accountability for the overall achievement of performance objectives in the business area by driving sales performance.

Communicate processes, control requirements, risk management frameworks and regulatory requirements that impact the sales processes.

Client Services :

Define and influence service models across functions to ensure continued client satisfaction, value chain integration and optimisation.

Drive an aligned client service excellence culture, which enables rewarding relationships, encourages innovation and allows team to provide exceptional client service and ensures that clients are treated fairly.

Drive efforts to better understand client requirements and align service offering with client needs.

Strategically direct service delivery to meet internal and external customer after sales needs, expectations and targets.

Build and maintain relationships with clients and internal and external stakeholders.

Evaluate recommendations to improve client service and fair treatment of clients within area of responsibility.

Provide authoritative, expertise and advice to clients and stakeholders.

Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments.

People :

Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.

Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.

Drive a culture that guides and directs best practice, fostering an environment of continuouslearning, improvement and cohesiveness.

Enable a learning and growth culture whereby information regarding successes, issues,trends and ideas are actively shared between team members.

Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted.Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.

Effectively manage performance within the team in order to ensure business objectives areachieved.

Encourage innovation, change agility and collaboration within the team.

Finance :

Implement and compile budgets to minimise expenditure in alignment with tactical delivery plans.

Control the budget for area, including the authorisation of expenditures and implementation of financial regulations.

Manage high risk and problematic financial issues in area of accountability and contribute to the development of policy.

Implement and manage financial risk methodologies, techniques and systems and use to monitor and report on financial activities.

Implement and provide feedback on the effectiveness of financial policy, practice and procedures : preventing illegal, unethical or improper conduct.

Investigate reported wilful acts of non-compliance to organisation policy and practice and report on fact findings.

Competencies

Providing Insights

Developing Strategies

Making Decisions

Generating Ideas

Interacting with People

Empowering Individuals

Exploring Possibilities

Articulating Information

Deadline : 27th August,2025

Sales / Retail / Business Development jobs