Provincial General Manager - KZN

Momentum; Durban; On-site; ZAR 700,000 - 900,000; Full time

Job summary

A leading financial services provider in Durban seeks a seasoned sales manager to develop and drive profitable sales. The role requires a degree and extensive experience in senior sales management. Responsibilities include managing sales strategy, client services, and financial risk compliance. We're looking for someone who fosters a culture of service excellence and has strong leadership skills.

Qualifications

• 8-10 years’ experience in a senior sales management role.
• 5-8 years’ management experience.
• Experience in rendering financial services.

Responsibilities

• Implement and manage the sales strategy for the province.
• Develop and oversee risk management strategies.
• Research market and competitor intelligence.
• Manage client service and administrative processes.
• Create a positive work environment to maximize productivity.

Skills

Providing Insights

Developing Strategies

Making Decisions

Generating Ideas

Interacting with People

Empowering Individuals

Exploring Possibilities

Articulating Information

Education

Degree in Commerce, Marketing, Business Management or equivalent

FSCA recognized qualification

FAIS Key Individual Regulatory Exam Level 1

FAIS Representative Regulatory Exam Level 5

Job description

Metropolitan is one of the oldest financial services brands in South Africa, with a 125-year legacy of serving communities across Africa. The brand offers affordable financial solutions that promote growth and security, operating in South Africa and 12 other African countries, including Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland.

Visit us at: www.metropolitan.co.za

Role Purpose

Develop and drive profitable sales through effective plans, targets, and growth strategies in support of the business sales objectives, ensuring compliance with regulatory requirements.

Requirements

• Degree in Commerce, Marketing, Business Management, or an equivalent relevant qualification
• FSCA recognized qualification
• FAIS Key Individual Regulatory Exam Level 1
• FAIS Representative Regulatory Exam Level 5
• 8-10 years’ experience in a senior sales management role
• 5-8 years’ management experience
• Experience in rendering financial services

Duties & Responsibilities

Internal Process:

• Implement and manage the sales strategy for the province aligned with overall business goals and client-centric principles.
• Develop and oversee risk management strategies for the province.
• Research market and competitor intelligence to enhance sales strategies.
• Reduce wastage through fraud prevention, management of surrenders, and claims.
• Ensure legislative and internal compliance, maintaining high ethical standards.
• Manage client service and administrative processes within the region.
• Oversee Regional Managers, ensuring market access and activity management.
• Implement sales plans to increase opportunities and market penetration.
• Track and analyze provincial performance against targets.
• Improve profitability through strategic planning and stakeholder collaboration.
• Set and achieve performance targets, ensuring sales growth.
• Communicate regulatory, process, and risk management requirements effectively.

Client Services:

• Define service models to enhance client satisfaction and value chain integration.
• Foster a culture of service excellence and fair treatment of clients.
• Align service offerings with client needs.
• Manage service delivery to meet customer expectations.
• Build and maintain stakeholder relationships.
• Evaluate and improve client service practices.
• Provide expert advice to clients and stakeholders.
• Negotiate and monitor service level agreements.

People:

• Create a positive work environment to energize employees and maximize productivity.
• Demonstrate strong leadership aligned with organizational values.
• Promote continuous learning and team cohesion.
• Share information on successes, issues, and ideas.
• Plan staffing requirements accurately.
• Identify development needs and facilitate ongoing training.
• Manage team performance effectively.
• Encourage innovation, agility, and collaboration.

Finance:

• Develop budgets to control expenditure aligned with strategic plans.
• Manage financial risks and ensure compliance with financial regulations.
• Investigate financial non-compliance issues and report findings.

Competencies

• Providing Insights
• Developing Strategies
• Making Decisions
• Generating Ideas
• Interacting with People
• Empowering Individuals
• Exploring Possibilities
• Articulating Information

For inquiries, contact [e-mail].