Provider Benefits & Claims Specialist

Ex; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Ex in Cape Town is seeking a candidate to support providers with Benefit Plans and Claims information. You will answer provider questions, request and gather missing information, and verify eligibility and benefits with accuracy. The role requires clear, compliant written communications and strong listening skills.

Responsibilities include precise data entry, effective verbal communication with providers, and ensuring all inquiries are handled efficiently and professionally.

Qualifications

• Strong written and verbal communication skills
• Attention to detail and data accuracy
• Ability to handle sensitive information with confidentiality
• Good listening skills and ability to gather information effectively

Responsibilities

• Answers questions to providers related to Benefit Plans, Claims and related topics
• To communicate effectively for additional information as needed by providers
• Perform accurate data entry
• Perform eligibility and benefit verification
• Create effective, grammatically correct and compliant written communications and demonstrate effective listening and soft skills, engaging in effective dialogue through proper, clear, and effective verbal communication

Job description

Ex in Cape Town is seeking a candidate to support providers with Benefit Plans and Claims information. You will answer provider questions, request and gather missing information, and verify eligibility and benefits with accuracy. The role requires clear, compliant written communications and strong listening skills.

Responsibilities include precise data entry, effective verbal communication with providers, and ensuring all inquiries are handled efficiently and professionally.