Property Services Manager

We are seeking a Property Service Manager to manage the maintenance of building services, including all mechanical, electrical, structural, and civil aspects of each asset within the official investment strategy and the financial reporting thereof, including but not limited to budgeting.

REQUIREMENTS

• Grade 12 (Matric)
• Relevant Diploma or degree related to Services, Operations and/or Facilities Management and infrastructure management.
• Technical Qualification will be advantageous
• Minimum of 7 - 10 years’ experience in Property Services/Facilities Management or Operations will be advantageous.
• Understanding of maintenance planning and scheduling
• The role requires travelling (in some cases across regions)
• Strong proficiency in relevant computer packages (MS Office) and software packages
• Excellent attention to detail in respect of motivations, numeracy, and administrative accuracy

DUTIES

Building Management

• Conduct Annual and Bi-Annual Building Audits to ensure proactive maintenance and planning 5-year expense forecasts and implementing.
• Compile and complete budgets regarding general expense provisions for all operational issues, i.e. service contracts, electrical, plumbing, consumables, extraordinary expenses, and capital expenses.
• Conduct Annual and Bi-Annual tenders of service contracts to ensure the company receives the best possible price and the highest service.
• Investigate new products and technology in the market to improve quality and reduce existing expenses.
• Conduct regular building inspections and train onsite staff to maintain the property to agreed standards.
• Inspect all work authorized prior to and after completion and approve invoices for payment to contractors.
• Compile specifications for work to be placed on tender or quotation and recommend contractors to be used, managing work in progress until completion.
• Ensure that new tenant installations are completed within the timeframe provided, as required.
• Meet with tenants and resolve complaints as required.
• Manage onsite building staff.
• Carry out ad hoc tasks as and when required.

Financial and Administration

• Ensure that major expenses are affected as per budgeted date to avoid variances and keep working budgets up to date.
• General correspondence to keep Centre Management, Property Managers, Building Staff, and Tenants informed of work to be affected.
• Conduct regular building inspections to ensure that contracted services and work are affected as per service agreement.
• Provide Asset Managers, senior Property, Regional, and Asset managers with related reports when required.
• Compile visual and cost-accurate reports or quotations to Asset Manager and Property Management for major expenses to be motivated and approved.
• Attend monthly Portfolio meetings with Regional Manager and Asset Managers to report on variations, outstanding and uncompleted work, work in progress, and general items.
• Assist and/or guide Centre Management or Property Management and Building Staff with day-to-day maintenance-related problems experienced at the properties.
• Conduct regular stock control of goods, materials, and consumables on the property.
• Comply with the Company Procurement Policy and other policies.
• Execute performance appraisals as and when required per Eris policy.
• Manage and maintain services contract audits on an annual basis or as required/requested.
• Compile expense schedules, ops cost schedules, and national rates.
• Ensure that office and building staff shortfalls regarding training, performance, and quality of work are continuously noted and discussed with management.

Desired Skills:

• Property Services
• Maintenance Planning
• Budgeting