Property Portfolio Manager

IGrow Wealth Investments, South Africa's #1 Property Investment Company, is looking for Property Portfolio Managers to join their team in Cape Town.

To qualify for this position, you need:

1. Matric
2. Minimum 2 years of experience in a similar position
3. Experience with rentals environment
4. Experience with PayProp System
5. Great administrative skills
6. Detail oriented
7. Excellent communication skills and telephone etiquette

Duties and responsibilities include, but are not limited to:

1. Manage a property portfolio of - properties.
2. Attend to day-to-day maintenance tickets, exit and quality control inspection processing on the rental portfolio.
3. Monthly list to team or tenants that are vacating on allocated portfolio.
4. Send vacating checklist to all tenants who give notice on allocated portfolio.
5. Attend AGM's on allocated blocks in person or via Zoom.
6. Monthly walk around blocks managed and report to managing agents on findings - follow up on items that need to be attended to.
7. Receive rental applications and open file on laptop, prepare all documents.
8. Upload lease to PayProp and debit order form.
9. Create the property, tenant, and invoice on PayProp.
10. Determine what accounts are being paid for the landlord.
11. Have those accounts redirected to IGrow and ensure the correct amounts are paid every month.
12. Send monthly statements to Landlord.
13. Send monthly statements and invoices to tenants.
14. Attend to monthly reconciliation of rental payments on allocated portfolio.
15. Attend to monthly account payments for Landlord.
16. Attend to deposit refund payments within 14 days.
17. Load deposit processing fee on deposit refunds.
18. Follow up on tenants in arrears as per strict process LOD on the 4th of every month.
19. Investors to be kept updated on late payments at all times.
20. Have an action plan in place to collect arrears.
21. Eviction instructions to be handed to attorneys on behalf of the owner if requested.
22. Download contracts expiring from PayProp according to 40 / 80 rule, negotiate renewals accordingly to ensure all invoices have been loaded.
23. When warning letters are received by Body Corporate, send to tenant, and keep track that it is followed up on.
24. Attend to problems with water and electricity accounts.