Property Maintenance Manager
The Property Maintenance Manager is responsible for overseeing building maintenance to ensure that the buildings remain in optimal condition.
This includes, but is not limited to, addressing plumbing issues, water leaks, wall & other cracks, electrical queries, waterproofing, etc.
He / She will oversee, supervise, attend to, and resolve all building maintenance related matters across the in-land portfolio.
RESPONSIBILITIES
- Maintenance Management
- Oversees all property maintenance procedures and their implementation.
- Proactively plans and executes general repairs and maintenance, prioritizing unplanned day-to-day maintenance issues of various properties/buildings.
- Manages the appearance and condition of the buildings, ensuring they are well maintained.
- Addresses and resolves tenant queries and complaints.
- Recommends Capex spend to maintain optimal building condition.
- Ensures compliance with relevant statutory regulations.
- Projects manage minor refurbishments, additions, redecorations, tenant installations, take backs, etc.
- Provides input into and manages the R&M budget, justifying variances to ensure property maintenance is prioritized.
- Manages relationships with tenants, service providers, and management teams to keep all parties informed.
- Identifies opportunities to optimize building performance and efficiency.
- Provides technical and operational support to the Portfolio & Management Team.
- Directs teams for scope of works and approves cost adjudications.
- Coordinates scheduling for PPM works and specialized teams.
Customer Service Management
- Maintains proactive relationships with tenants and contractors.
- Resolves maintenance queries promptly.
- Manages tenant-landlord relationships and builds good rapport with contractors.
Compliance and Governance
- Ensures compliance with relevant Acts.
- Controls, manages, and governs processes and systems within their area of responsibility to minimize business risk.
Self-development
- Identifies training and development needs, developing and implementing personal development plans.
Staff Management
- Implements and reviews individual role profiles.
- Manages performance, conducts bi-annual reviews, and handles industrial relations matters.
- Develops individual development plans for staff.
MINIMUM REQUIREMENTS
- Trade Test or N3 in Plumbing or Electrical.
- Driver's License.
- 3-5 Years experience as a Property Maintenance Manager.
- Strong technical knowledge.
- Excellent verbal and written communication skills.
- Problem-solving abilities.
- Staff, conflict, and time management skills.