Property Manager

Measured Ability; Wes-Kaap; On-site; ZAR 50 000 - 100 000; Full time

Job summary

An established industry player is seeking a proactive and reliable property portfolio manager with a strong focus on customer satisfaction. This role requires excellent problem-solving and leadership skills, as well as the ability to multitask effectively. The ideal candidate will have extensive experience in property management and will be responsible for overseeing contractor duties, ensuring compliance with lease agreements, and maintaining positive relationships with tenants. If you are ready to take on a dynamic role that emphasizes collaboration and customer service, this opportunity is perfect for you.

Qualifications

• 8-10 years of experience in property portfolio management.
• Minimum of 5 years of management experience.

Responsibilities

• Ensure contractor duties for soft services are performed according to agreements.
• Conduct proactive site visits with tenants and contractors for lease compliance.
• Prepare and manage expenditure budgets to prevent overspending.

Skills

Property Portfolio Management

Management Skills

Problem-Solving

Interpersonal Skills

Leadership

Customer Satisfaction Focus

Education

Matric Certificate

Management Diploma in Property Management

Job description

The ideal candidate must be proactive and reliable, with the ability to multitask and prioritize workload effectively. They should be an effective communicator with good interpersonal skills to communicate clearly and professionally at all levels. The role involves many tasks, requiring excellent problem-solving skills. Demonstrating strong leadership and the ability to work collaboratively with a customer-centric outlook are essential qualities.

The successful applicant must also have a collaborative mindset and focus on customer satisfaction.

Requirements :

At least 8-10 years of experience in property portfolio management.

Minimum of 5 years of management experience.

Matric Certificate.

Management Diploma, preferably in property management, is highly recommended.

Property development experience is considered an additional advantage.

Responsibilities :

• Ensure contractor duties for soft services, including gardens, parks, and heritage sites, are performed according to service level agreements.
• Conduct proactive site visits with tenants, contractors, and facilities team, including weekends, to ensure lease compliance and proper property upkeep.
• Liaise with Facilities Managers to oversee maintenance and repairs within approved budgets.
• Support and guide soft service contractors to meet company standards.
• Maintain positive relationships with tenants and address concerns promptly.
• Assist Facility Managers with tenant installations, ensuring compliance.
• Provide excellent service to tenants, responding to requests and problems in a timely, courteous manner, with 24-hour emergency coverage.
• Ensure accuracy of turnover spreadsheets and identify potential risks.
• Monitor controls related to other income sources, such as parking and recoveries, aiming to maximize income without compromising quality.
• Monitor debtors and assist in following up on outstanding rentals.
• Prepare and manage expenditure budgets to prevent overspending.
• Handle property management documents, including contracts and leases.
• Provide necessary documents to deal makers and legal teams, such as rental schedules and responsibility matrices.
• Ensure new lease documents are complete and correctly processed, including annexures and resolutions.
• Process and load lease agreements accurately on Nicor, ensuring compliance with all terms.