Property Manager

Propr; Cape Town; On-site; ZAR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Property Manager to join their Cape Town team. In this client-centric role, you will be the primary advocate for a portfolio of unique properties, ensuring owners feel supported and informed throughout their experience. Collaborating closely with operations and maintenance teams, you will manage listings on platforms like Airbnb and Booking.com, while proactively addressing issues and enhancing service quality. If you thrive in a dynamic, tech-driven environment and are passionate about building strong client relationships, this is the perfect opportunity for you.

Qualifications

• Proven experience in client relationship management.
• Strong communication skills and ability to convey complex information.

Responsibilities

• Act as the main point of contact for property owners.
• Schedule and oversee repairs and inspections.

Skills

Client Relationship Management

Communication Skills

Problem-Solving

Detail Orientation

Tools

Airbnb

Booking.com

Job description

Job Location : Western Cape, Cape Town
Deadline : May 24, 2025

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About our Property Manager role

• As a Property Manager in our Cape Town team, you are the primary advocate and point of contact for a portfolio of apartments, villas, and unique homes around Cape Town. This is a truly client-centric position: your success is measured by the strength of the relationships you build and the confidence property owners place in you. You’ll collaborate closely with our Operations, Guest Experience, and Maintenance teams to deliver seamless stays, proactively anticipate needs, and ensure owners feel informed, supported, and delighted at every turn.
• If you are passionate about forging strong client relationships and delivering exceptional service in a dynamic, tech-driven environment, then this is the role for you!

What you’ll be doing :

Client Relationship Management

• Act as the main point of contact for owners, nurturing trust through proactive updates, clear communication, and genuine care.
• Refine and manage listings (Airbnb, Booking.com, etc.) to achieve occupancy and rate targets.

Maintenance Coordination

• Schedule and oversee repairs, inspections, and deep cleans, keeping owners fully informed throughout.

Cross-Functional Collaboration

• Partner with our Operations, Guest Experience, and Maintenance teams to anticipate issues, share insights, and continuously elevate our service.

Here’s our description of the ideal person for this job :

• Client-Centric: You place owner satisfaction at the heart of everything you do.
• Calm Under Pressure: You tackle challenges head-on and maintain composure.
• Exceptional Communicator: You convey complex information clearly and confidently, ensuring owners always feel informed and valued.
• Proactive Problem-Solver: You anticipate needs, fill gaps, and deliver solutions with minimal guidance.
• Detail-Oriented & Solution-Focused: You sweat the small stuff and never settle for “good enough”.