Property Administrator

About Us :

Perform full administrative function in lease preparation and conclusion as well as effectively manage arrears and tenant queries.

DUTIES AND RESPONSIBILITIES :

Tenant Administration

• Load and update Tenant on the In-house PIMS system;

Tenant Statements :

• Receipt allocations from Bank Statements;
• Current expiries;
• Interest generation;
• Meter reading generation;
• Manual billings / adjustments / recoveries;
• Lease billings;
• Debit Run;
• Finalized statements to Tenants;
• Debit Orders;
• Reconciliations and resolution of queries;

Tenant Turnover

• Finalize vacated Tenant accounts and Deposit refunds;
• Obtain Credit Check and FICA where necessary;
• Raise Lease input summary (LIS);
• Raise lease on the In-house PIMS system;
• Update Lease Register;
• Handle all leasing matters with the leasing department;
• Annual Municipal and Rates increases;
• Following up on outstanding payments;
• Update the Arrears report;
• Update and utilize company credit control service provider facilities (TPN);
• Prepare handover to Legal Credit Controller where applicable;

Property Administration

• Maintain Property and Unit data on In-house PIMS system;
• Notify Utility Company of any tenant changes / updates and Accruals monthly;
• Maintain Parking Schedules and Access discs;
• Processing of Municipal and other invoices;
• Account Reconciliations;
• Consolidation of monthly management reports;

SKILLS AND COMPETENCIES ESSENTIAL TO THE POSITION

• Very strong communication skills;
• Innovative thinking and ability to follow process;
• Dynamic and enthusiastic;
• The ability to interact professionally with tenants;
• Competent time management skills;
• Professional attitude and capability and personal initiative;
• Be deadline driven;
• Excellent attention to detail and numerate accuracy;
• Experience in Body Corporate and Sectional Title administration will be advantageous;
• Excellent communication and interpersonal skills on all levels;
• Strong negotiations skills;
• Flexibility to work outside of office hours for centre events, activations or weekends;
• Transparent honesty;
• Reliability;
• Positive Attitude and highly motivated;
• Lead by example;
• Assertive and effective communication;
• Sensitive to client and staff requirements and problems;
• Ability to create a professional office environment;
• Organization and planning skills;
• Demonstrate strong moral values, empathy, passion, career aspirations, and positive living.

QUALIFICATIONS AND EXPERIENCE

Qualifications

• Grade 12 (Matric);
• Relevant Diploma;
• Strong Proficiency in relevant computer packages (MS Office) and software package;

Experience

• A minimum of 5 years’ experience in Property Administrator role;
• Financial accounting experience;
• Customer Service experience;
• Background in Property Leasing;
• Strong Proficiency in relevant computer packages (MS Office) and software packages (PIMS or MDA).