Promotions Administration Online at PnP

Pick n Pay; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retail company in Cape Town is looking for a detail-oriented Promotion Administrator to manage the promotions process across online channels. You will ensure that promotions are accurately loaded, executed, and visible to customers. The ideal candidate should have administrative experience in a retail or e-commerce environment and high proficiency in Microsoft Excel. This role requires strong problem-solving and organizational skills.

Qualifications

• Proven administrative experience in a retail or e-commerce environment.
• High proficiency in Microsoft Excel (advanced).
• Experience in PnP buying or pricing teams will be considered an advantage.

Responsibilities

• Accurately record and execute promotions with teams.
• Ensure promotions are correctly set up and delivered on time.
• Troubleshoot promotion issues and escalate as needed.

Skills

Administrative experience

Microsoft Excel

Problem-solving skills

Attention to detail

Organizing skills

Tools

SAP

CMS

Job description

Overview

We are looking for a detail-oriented and motivated Promotion Administrator to join our PnP Online team. This role is responsible for managing the end-to-end promotions process across our online channels, ensuring all promotions are accurately loaded and executed so that customers receive the full benefit of our key business offers. As a central link between our online category management, merchandising, and support teams, you will play a vital role in ensuring that promotions run smoothly, are visible to customers, and function seamlessly from start to checkout.

Responsibilities

• Accurately record, load, and execute promotions in collaboration with the online category management and merchandising teams.
• Ensure all promotions are set up correctly and delivered to strict deadlines.
• Confirm that promotional pricing reflects accurately at checkout.
• Troubleshoot and resolve promotion issues, escalating to relevant support teams when required.
• Assist with resolving and escalating customer queries related to promotions from the call centre.
• Provide ongoing support to internal stakeholders to optimise the promotions process.

Qualifications

• Proven administrative experience in a retail or e-commerce environment.
• High proficiency in Microsoft Excel (advanced).
• SAP And CMS Experience Advantageous But Not Essential.
• Previous experience in PnP buying or pricing teams will be considered an advantage.

Competencies

• Technical Skills
  • Advanced Microsoft Excel user.
  • SAP and CMS experience advantageous.
• Analytical Skills
  • Ability to work with complex documents and identify inconsistencies.
  • Strong problem-solving and troubleshooting skills.
• Personal Attributes
  • High attention to detail and methodical approach.
  • Strong planning, organising, and multitasking abilities.
  • Quick learner with adaptability to changing systems.
  • Able to build effective working relationships across teams.
  • Highly motivated and proactive with a customer-first mindset.