Project Support Office Manager

HENSOLDT South Africa; Pretoria; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

HENSOLDT South Africa is seeking an experienced Project Support Office Manager to lead and strengthen the PMO within the Programmes and Bids environment. You will provide integrated project support, governance and planning across multiple programme lines and work closely with Programme Managers to drive excellence.

You will lead governance improvements, develop capability, and mentor multidisciplinary teams while delivering consistent, data-driven reporting and performance insights.

Qualifications

• Minimum 7 years’ experience within a project management, project controls, project management, project support office, programme support or PMO environment.
• Minimum 3 years’ people management experience leading multidisciplinary project support or project services teams.
• Experience implementing and improving project management methodologies, governance processes and business procedures.
• Experience supporting complex engineering, manufacturing, defence, aerospace or technology programmes would be advantageous.
• Formal Project Management qualification such as PMP, PRINCE2, PMBOK, Agile or equivalent would be advantageous.

Responsibilities

• Lead the delivery of integrated project support services, including project planning, scheduling, administration, coordination, reporting and resource support, to enable effective programme execution and consistent support across multiple programme lines.
• Implement and continuously improve project governance frameworks, standard operating procedures, methodologies, tools and best practices to promote consistency, compliance and effective project execution.
• Manage project planning support, resource visibility, capacity reporting, project dashboards, milestone tracking and performance information to enable informed decision-making, optimise resource utilisation and improve programme performance.
• Build organisational project management capability through onboarding, coaching, lessons learnt, knowledge sharing and training while continuously improving project support processes, systems and service delivery.
• Lead, develop and optimise the Project Support Office team by establishing service standards, managing performance, fostering collaboration and ensuring responsive, customer-focused support that contributes to successful programme delivery.

Skills

Leadership

People management

Governance

Stakeholder engagement

Analytical thinking

Education

National Diploma in Project Management

Degree preferred

PMP/PRINCE2/PMBOK/Agile

Tools

MS Project

Primavera

Power BI

Job description

About The Role

We are looking for an experienced Project Support Office Manager to lead and strengthen our Project Support Office within the Programmes and Bids environment.

This role is responsible for providing integrated project support services, establishing consistent project governance and methodologies, coordinating planning and resource activities, and developing project management capability to enable effective programme execution.

The successful candidate will combine strong project management expertise with people leadership, governance and continuous improvement capabilities, and will work closely with Programme Managers, Project Managers and cross-functional stakeholders to drive consistency, visibility and operational excellence across multiple programme lines.

Qualifications And Experience

• National Diploma in Project Management, Engineering, Business Management, Industrial Engineering or a related discipline; a relevant degree would be preferred.
• Formal Project Management qualification such as PMP, PRINCE2, PMBOK, Agile or equivalent would be advantageous.
• Minimum 7 years’ experience within a project management, project controls, project management, project support office, programme support or PMO environment.
• Minimum 3 years’ people management experience leading multidisciplinary project support or project services teams.
• Experience implementing and improving project management methodologies, governance processes and business procedures.
• Experience supporting complex engineering, manufacturing, defence, aerospace or technology programmes would be advantageous.

Key Technical Skills

• Project Management principles, methodologies and governance
• Project planning, scheduling and project controls
• Resource planning, capacity management and coordination
• Programme and project reporting
• Risk, issue and change management
• Project lifecycle management
• Business process design, standardisation and continuous improvement
• Performance dashboard development and KPI reporting
• Facilitation, training and coaching
• Quality Management Systems and internal audit support

Key Responsibilities

Project Support Services

Lead the delivery of integrated project support services, including project planning, scheduling, administration, coordination, reporting and resource support, to enable effective programme execution and consistent support across multiple programme lines.

Project Governance, Processes and Methodologies

Implement and continuously improve project governance frameworks, standard operating procedures, methodologies, tools and best practices to promote consistency, compliance and effective project execution.

Planning, Resource Coordination and Performance Reporting

Manage project planning support, resource visibility, capacity reporting, project dashboards, milestone tracking and performance information to enable informed decision-making, optimise resource utilisation and improve programme performance.

Capability Development and Continuous Improvement

Build organisational project management capability through onboarding, coaching, lessons learnt, knowledge sharing and training while continuously improving project support processes, systems and service delivery.

Leadership and Operational Service Delivery

Lead, develop and optimise the Project Support Office team by establishing service standards, managing performance, fostering collaboration and ensuring responsive, customer-focused support that contributes to successful programme delivery.

Our recruitment values:

HENSOLDT South Africa focuses on diversity, equity, and inclusion in our organisational strategy. We are committed to building a diverse and inclusive corporate culture that benefits our employees and delivers better outcomes for our clients. In line with our commitment to equal employment opportunities and our focus on diversity in the operational environment, we welcome applications from all ethnic groups. In line with HENSOLDT's commitment to equal employment opportunities and our focus on diversity in the operational environment, preference will be given to suitable candidates from designated groups.

Application Deadline:

29 September 2026.