Project Operations Manager

Jellyfish; Johannesburg; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading company in global operations is seeking a Project Operations Manager in Johannesburg. The role involves managing data accuracy, supporting project control, and improving processes. Candidates should have 4-5 years of experience in operations and possess strong analytical and management skills. Join a collaborative environment that values growth and offers flexible working conditions.

Benefits

Discretionary annual bonus scheme

Remote work up to 60 days

One paid day per month for self-development

Access to LinkedIn Learning

14 weeks paid leave for primary caregivers

Financial support for courses upon return

Qualifications

• 4-5 years of experience in operations.
• Basic project management knowledge.
• High standard of accuracy and quality in work delivery.

Responsibilities

• Govern and maintain data accuracy through operational platforms.
• Support project control and client management.
• Identify and support process improvement projects.

Skills

Six Sigma

Lean

Management Experience

Process Improvement

Analysis Skills

Operations Management

Tools

Microsoft Outlook

Warehouse Management System

Job description

Global Operations manages the core platforms, technology, and processes across multiple regions and markets, ensuring consistency, efficiency, and scalability.

Project Operations Managers are responsible for governing and maintaining the accuracy of data through proper setup and management of operational platforms and processes. They also support the efficiency of assigned opportunities/projects and provide operational support to Client Management, Partnerships, Account Management, and Global Operations Leadership.

Main Responsibilities

1. Data input: Enter, update, and modify data across multiple computer programs and systems.
2. Data verification: Ensure data accuracy and completeness by cross-checking against source documents like client contracts.
3. Data management: Maintain databases, ensuring data integrity and organization.
4. Compliance: Follow data integrity procedures.
5. Troubleshoot: Resolve data entry errors and inconsistencies.
6. Address risks: Independently handle low to medium priority risks and escalate high-priority issues to senior team members.
7. Process improvement: Identify and support process improvement projects, both independently and with team support.
8. Organizational opportunities: Recognize opportunities for broader organizational process improvements and escalate to leadership.
9. Collaborate: Work with team members to gather information necessary for task implementation.
10. Support: Assist Global Operations Leadership with ad hoc tasks.

Additional Responsibilities

• Support Client Management and Partnerships with opportunity and project control, aiming to meet project goals.
• Client communication: Primarily defer client interactions to Client Management or Partnership Account Management.

Qualifications :

Experience: 4-5 Years

• Understand tools, data, and primary products relevant to Operations.
• Basic project management knowledge.
• Organizational skills to handle multiple tasks.
• Issue identification and resolution skills.
• Effective communication within teams and across departments.
• High standard of accuracy and quality in work delivery.

Note : We prioritize skills, expertise, and behavioral attributes over years of experience and traditional degrees. If you're interested in joining our collaborative team, please apply today with your resume in English.

Additional Information :

• Join Jellyfish and enjoy a workplace that prioritizes your growth, celebrates your contributions, and empowers you to customize your work environment.
• Reward: Eligible for our discretionary annual bonus scheme.
• Work Environment: Remote work up to 60 days, with flexible hours between 8 am and 6:30 pm.
• Growth: One paid day per month for self-development, access to LinkedIn Learning.
• Family Support: 14 weeks paid leave for primary caregivers, 4 weeks for secondary caregivers, and financial support for courses upon return.

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LIHybrid

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Remote Work : Employment Type :

Key Skills

Six Sigma, Lean, Management Experience, Process Improvement, Microsoft Outlook, Analysis Skills, Warehouse Management System, Operations Management, Kaizen, Leadership Experience, Supervising Experience, Retail Management

Department / Functional Area: Project Management

Experience : 4-5 years

Vacancy : 1