Project Manager Talent Pool - Cape Town (Healthcare)

Empact Group; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading food service company in South Africa is seeking a unit manager for hospital catering. The successful candidate will oversee food production, deliver high-quality services, and manage creative events. Applicants should have at least a relevant qualification and 10 years of experience in hospital catering. This position requires strong leadership, budgeting skills, and a valid driver's license. Excellent customer service and operational management abilities are essential.

Qualifications

• Proven experience in competitive and sensitive markets.
• Project management experience in hospitality or catering.
• Experience with change programs and unit mobilization.
• Experience in costing, budgeting, forecasting, and invoicing.
• Demonstrated ability in managing successful teams.
• A valid driver's license is required.

Responsibilities

• Manage daily operations in line with sector strategy and contract terms.
• Oversee efficient food production processes.
• Deliver exceptional service to clients.
• Coordinate creative functions and events.
• Lead menu planning and costing.
• Ensure adherence to standardized recipes.
• Monitor gross profit to meet budget targets.
• Manage stock levels and financial records.
• Ensure health, safety, and environmental compliance.
• Enhance customer experience through data-driven improvements.

Education

Relevant tertiary qualification in food and beverage services, hospitality, or culinary arts

10 years of experience in hospital catering

Job description

Purpose of the role:

The successful candidate will manage the assigned unit in alignment with the sector's strategy, contractual obligations, and regulatory requirements. Responsibilities include overseeing food production processes, delivering high-quality food services to clients, and managing the execution of creative events and functions.

Education and Experience Requirements:

• A relevant tertiary qualification in food and beverage services, hospitality, or culinary arts is preferred.
• A minimum of 10 years of experience in hospital catering is essential.
• Proven experience in competitive and sensitive markets is mandatory.
• Project management experience within the hospitality or catering industry is advantageous.
• Experience with implementing change programs and unit mobilization is beneficial.
• Familiarity with working within brand guidelines to achieve outcomes.
• Experience in costing, budgeting, forecasting, and invoicing is a plus.
• Experience is hospital catering is advantageous
• Demonstrated ability in managing successful teams or departments.
• A valid driver's license is required.

Key areas of responsibilities:

• Manage daily operations of the unit in line with sector strategy, contract terms, and statutory requirements.
• Oversee the implementation of efficient food production processes.
• Deliver exceptional quality service to clients.
• Manage and coordinate the execution of creative functions and events.
• Lead menu planning, standardization, adoption, and costing.
• Ensure kitchen staff adhere to standardized recipes and maintain high food quality.
• Oversee daily bookkeeping, including capturing sales, stock management, and banking.
• Monitor and manage gross profit to meet budget targets.
• Maintain optimal stock levels.
• Ensure the efficient use and functionality of the electronic meal ordering system.
• Oversee health, safety, and environmental compliance, ensuring records are up to date.
• Lead workforce planning, payroll administration, performance management, and leave management.
• Enhance the customer experience through feedback and data-driven improvements.
• Ensure adherence to client service level agreements to maintain high service standards.

Knowledge, Skills, and Competencies:

• Strong understanding of the hospital catering environment.
• Knowledge of South African laws and industry regulations.
• Exceptional customer service and operational management skills.
• Excellent communication and leadership abilities.
• Ability to organize and deliver outstanding events.
• Expertise in budget management and cost-saving initiatives.
• Proficient in drafting and analysing reports.
• Strong profit optimization skills are essential.