Project Manager - South Africa

Growthopia; Cape Town; Remote; ZAR 490,000 - 686,000; Full time

Job summary

Growthopia is hiring a pod manager to coordinate a cross-functional delivery team for a portfolio of clients. You will oversee the full lifecycle from intake to published posts across platforms, ensuring throughput and quality without hands-on production.

This is a coordination role focusing on process, capacity planning, and issue escalation, with leadership over a small, distributed team and weekly standups.

Qualifications

• 2+ years coordinating or managing a delivery, production, or operations team.
• Proven track record running multiple client accounts without dropping details.
• Experience managing a distributed team across time zones.
• Fluent English, written and spoken with async communication in Slack and Monday.com.
• Proficient in Monday.com project management software.

Responsibilities

• Keep every client's pipeline on schedule from footage intake through published post.
• Set turnaround standards for scripts, edits, and posting.
• Catch bottlenecks early and reassign or elevate before deadlines slip.
• Maintain live visibility on client status in Monday.com.
• Manage day-to-day work of the pod and plan capacity as client count grows.
• Onboard new pod members and run weekly standups and one-on-ones.
• Ensure handoffs from onboarding into steady state delivery.

Skills

Coordination

People management

Project management

Multitasking

Communication

Tools

Monday.com

Slack

Gmail

Google Drive

Zoom

Calendly

DocuSign

Job description

We run the entire short-form content engine for entrepreneurs and business owners. Strategy, scripting, editing, posting, and paid amplification across TikTok, Instagram, and YouTube. Clients hand us their content operation and we deliver it end to end.

Our fulfillment team is organized into pods. Each pod is a self-contained unit responsible for a defined book of clients, staffed with every specialist needed to deliver the full service.

The role

You run one pod. That means roughly 30 clients at full capacity and the team that serves them: client success, video editing, posting, media buying, and scriptwriting.

Your job is throughput and quality. Footage comes in, scripts get written and approved, edits get produced and signed off, content gets posted on schedule, and campaigns run behind it. When any part of that chain slows down, you find out why and clear it before the client feels it.

This is a coordination and management role rather than a production one. You are accountable for the work moving, not for producing it yourself.

What you'll own

Delivery

Keep every client's pipeline on schedule from footage intake through published post

Set and hold turnaround standards for scripts, edits, and posting

Catch bottlenecks early and reassign or elevate before deadlines slip

Maintain live visibility on every client's status in Monday.com

Team

Manage the day to day work of your pod: Client Success Manager, video editors, social media posters, media buyer, and scriptwriters

Run capacity planning as the pod fills. Know when someone is over their ratio and flag it before quality drops

Onboard new pod members and get them productive quickly

Run weekly one on ones and a pod standup

Quality and retention

Review output against client expectations before it ships

Work with the CSM on any account showing warning signs

Own the handoff from onboarding into steady state delivery

Process

Document what works and turn it into repeatable SOPs

Surface tooling and workflow problems with a proposed fix attached

Who you'll manage

Your pod includes a Client Success Manager, video editors, a social media poster, a media buyer, and scriptwriters. Headcount in each function scales with client count, so your team grows as the pod fills toward capacity.

What we're looking for

2+ years coordinating or managing a delivery, production, or operations team, ideally at an agency

Track record running multiple client accounts at once without dropping details

Experience managing a distributed team across time zones

Fluent English, written and spoken. Most communication is async in Slack and Monday.com

Fluent in project management software. We run on Monday.com

Available to work 9:00am to 5:00pm EST

Helpful, not required

Background in short-form video, content production, or paid social

Experience inside a pod, squad, or account team structure

Working familiarity with TikTok, Instagram Reels, and YouTube Shorts from the operator side

Tools

Monday.com, Slack, Gmail, Google Drive, Zoom, Calendly, DocuSign

Compensation

Monthly base plus performance bonus tied to pod size and client retention. Bonus potential is uncapped and scales as your pod grows.

On-target earnings at full pod capacity: $36,000 USD annually.