Project Manager (North America Hours)

MRI Software; Wes-Kaap; Hybrid; ZAR 200,000 - 300,000; Full time

Job summary

A leading real estate software company in Cape Town is seeking a Project Manager to lead customer-facing projects. This role requires 3+ years of experience in project delivery, preferably in SaaS environments. Responsibilities include managing customer relationships, ensuring project quality, and coordinating with internal teams. The company offers a hybrid work model, excellent perks, and a focus on professional development.

Benefits

Office breakfasts

Quarterly lunches

Medical Aid Scheme

Personal Pension plan

25 days annual leave plus public holidays

Flex Time Off

Tuition Reimbursement Schemes

Qualifications

• At least 3+ years of experience in delivering external projects to clients.
• SaaS implementations experience desired.
• Proven ability to work on complex pieces of work to successful outcomes.

Responsibilities

• Successful delivery of multiple concurrent customer-facing consulting projects.
• Customer relationship management during the engagement lifecycle.
• Risk management and project scope management.

Skills

Communication skills

Advanced Excel proficiency

Project management

Education

Bachelor level degree

PMP Certification or related qualification

Tools

Microsoft Office Suite

Job description

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.

Working Hours: North America (EST) 8:30 - 17:00 - Reminder to keep Daylight Savings in mind.

Position Overview

MRI Software is looking for a Project Manager to join a growing team in our Global Professional Services (GPS) department.

This role involves managing multiple customers facing engagements of varying complexity and duration.

The Project Management team sits naturally at the centre of customer implementations and hence the Project Manager has a high-profile role within MRI.

Responsibilities

• Successful delivery of multiple concurrent customer-facing consulting and technology projects.
• Ensuring quality of delivery and customer satisfaction.
• Customer relationship and expectation management during the engagement lifecycle.
• Provide clear and accurate management reporting and statistics including accurately forecasting imminent invoicing and future income.
• Work closely with the sales teams and have a solid understanding of the sales process.
• Work very closely with the team of consultants to ensure project deliverables are met.
• Work with the operations team to effectively schedule the necessary team members on projects, while recognizing that there will be competing demands on these resources.
• Liaise with practice managers and directors on project escalations.
• Manage changes to project scope and schedule effectively.
• Risk management
• Ability to lead a meeting and portray concepts persuasively.
• Recognition that the need for administration and day-to-day tasks is vital in the role of Project Manager.
• Support business process improvements and collaborate with others to deliver.
• Strongly confident in understanding of the software development lifecycle.
  
  

Requirements

• At least 3+ years of experience in delivering external projects to clients.
• SaaS implementations experience desired
• Bachelor level degree
• PMP Certification or related Project Management Qualification
• Great communication skills
• Advanced Excel proficiency required
• Microsoft Office Suite proficiency
• Proven ability to work on complex pieces of work to successful outcomes for both employer and customer.
  
  

We’re obsessed with making this the best job you’ve ever had!

• We want our teams to love working here, so we’ve created some incredible perks such as office breakfasts, quarterly lunches, and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Have confidence in your health with our offered Medical Aid Scheme.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we! Here at MRI Software, we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!
• Further your professional development with our Tuition Reimbursement Schemes
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!
  
  

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?

We know theconfidence gapandimposter syndromecan get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you!

As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.