Project Manager - Business Process Improvement

Placements24; Soweto; Hybrid; ZAR 700,000 - 1,100,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Hybrid work model

Retirement plan

Professional development

Paid time off

Job summary

Placements24 in Soweto is seeking a dedicated Project Manager to lead business process improvement initiatives across the organization. You will identify inefficiencies, redesign workflows, and implement solutions that boost productivity and operational effectiveness in a hybrid work setting.

You will collaborate with multiple departments, develop detailed project plans, manage scope and budgets, and drive change adoption.

Qualifications

• Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or related field.
• At least 5 years of project management experience with a focus on process improvement.
• Proven track record of delivering measurable improvements to business operations.
• Skilled in process mapping and Lean/Six Sigma methodologies.
• Strong analytical, communication, and stakeholder management abilities.

Responsibilities

• Lead the identification, analysis, and redesign of key business processes to improve efficiency, quality, and cost-effectiveness.
• Develop comprehensive project plans, including defining scope, objectives, timelines, and budgets for process improvement initiatives.
• Collaborate with departmental stakeholders to gather requirements, document current state processes, and design future state solutions.
• Manage the implementation of process changes, including coordinating training, communication, and change management activities.
• Monitor the performance of implemented processes, track key metrics, and ensure continuous improvement efforts are sustained.
• Identify and mitigate risks associated with process changes and project implementation.

Skills

Project management

Business process improvement

Lean Six Sigma

Stakeholder management

Analytical thinking

Communication

Education

Bachelor's degree in Business Administration / Industrial Engineering / Operations Management

Tools

Process mapping tools (Lean, Six Sigma)

Job description

About the Role

Our client is seeking a dedicated Project Manager to lead critical business process improvement initiatives. Based in Soweto , you will be instrumental in identifying inefficiencies, redesigning workflows, and implementing solutions that enhance operational effectiveness and productivity across the organization. This role demands a strategic thinker with strong analytical skills and a proven ability to manage projects that result in tangible improvements. You will collaborate closely with various departments to understand their needs, drive change, and ensure the successful adoption of new processes, contributing significantly to the company's overall performance and strategic goals. This is an exciting opportunity to make a lasting impact.

Key Responsibilities

• Lead the identification, analysis, and redesign of key business processes to improve efficiency, quality, and cost-effectiveness.
• Develop comprehensive project plans, including defining scope, setting objectives, managing timelines, and controlling budgets for process improvement initiatives.
• Collaborate with departmental stakeholders to gather requirements, document current state processes, and design future state solutions.
• Manage the implementation of process changes, including coordinating training, communication, and change management activities.
• Monitor the performance of implemented processes, track key metrics, and ensure continuous improvement efforts are sustained.
• Identify and mitigate risks associated with process changes and project implementation.

Requirements

• Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
• A minimum of 5 years of experience in project management, with a focus on business process improvement or operational excellence.
• Demonstrated success in leading projects that result in measurable improvements to business operations.
• Proficiency in process mapping tools and methodologies (e.g., Lean, Six Sigma principles).
• Strong analytical, problem-solving, communication, and stakeholder management skills.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Opportunities for professional development and certifications in process improvement methodologies.
• A hybrid work model providing flexibility between office and remote work.
• Retirement plan and ample paid time off.